Manager, Implementation Specialists

Amplify builds innovative and compelling digital educational products that empower teachers and students across the country. We have a long history as the leading innovator in K-12 education - and have been described as the best tech company in education and the best education company in tech. While others try to shrink the learning experience into the technology, we use technology to expand what is possible in real classrooms with real students and teachers.

Amplify works with educators across the country - and about 2 million students. Although we're a technology company, we don't believe that our work is over the moment a teacher has a new software license. Instead, it's just beginning - we work side-by-side with educators and school leaders, fitting our products into the lived reality of classrooms and schools.

Amplify builds innovative and compelling digital educational products that empower teachers and students across the country. We have a long history as the leading innovator in K-12 education - and have been described as the best tech company in education and the best education company in tech. While others try to shrink the learning experience into the technology, we use technology to expand what is possible in real classrooms with real students and teachers.

Amplify works with educators across the country - and about 2 million students. Although we're a technology company, we don't believe that our work is over the moment a teacher has a new software license. Instead, it's just beginning - we work side-by-side with educators and school leaders, fitting our products into the lived reality of classrooms and schools.
Amplify is creating a ground-breaking digital curriculum that brings together world-class academics, engaging digital media, and data analytics to change the way teachers teach and students learn. Our digital curriculum empowers teachers to offer more personalized instruction, allowing students become more active, engaged learners.

We are looking for a talented and passionate Manager of Implementation Specialists who wants to be a leader within a customer and internal facing team where every Implementation Specialist is responsible for ensuring the quality of data delivery, information transfer, and accessibility of our digital assets.

What You'll Do:

  • Manage a team of dynamic implementation specialists responsible for ensuring accurate data transformation and the management of data between customers and Amplify
  • Foster strong technical practices, guide teams to innovative, and help evolve processes providing both high customer satisfaction and scalability
  • Provide technical leadership, career development, coaching, and mentoring for full-time teams and contractors.
  • Coordinate multiple aspects of new and existing customer set-up structure and details
  • Ensure team is providing constant and clear communication with the customer and internal teams leading to a successful launch and delivery with fidelity
  • Coordinate with team to confirm and successfully achieve timelines for implementation of customers
  • Ongoing support for customers once the initial launch has been completed
  • Work directly with Executive Director, Implementations to build, develop, and manage a team of 8-10 implementation specialists
  • Take responsibility for successful delivery against established goals and KPIs
  • Assist with developing processes for establishing and maintaining effective partnerships with Sales, Partner Success, and other customer-facing functions to ensure a consistent customer experience
  • Assist with defining strategy and managing collaboration with internal teams and vendors as appropriate.

To do all this well, we think the Manager, Implementations needs to:
  • BS or MS in Computer Science, Computer Engineering, or equivalent technical experience demonstrating strong CS fundamentals.
  • Experience managing complex inter-team dependencies
  • Proven track record building and managing teams while still being a hands-on leader.
  • Come with at least 5 years educational industry experience where you have facilitated between internal and external teams in an Information Technology capacity servicing school districts and leadership
  • The ability to manage a wide variety of internal and external expectations, skill-sets, and shifting priorities to ensure both the team and the customer are set up appropriately for success
  • Willingness to think beyond the established protocols to find new and efficient ways of working
  • Provide compelling leadership by building authentic, trusted relationships with colleagues from wide-ranging disciplines

Extra Credit For:
  • MS in CS, Engineering, MBA, or equivalent work experience
  • Experience with tools we use: Salesforce, Intercom, Trello, Google Suite, Jira, Clever
  • Customer Success experience
  • Proven passion for learning
  • Experience with Ed-Tech

Work at Amplify is fast-moving, demanding and - we believe - deeply meaningful. We expect a lot of commitment, talent, grit, and optimism. In return, Amplifiers get:
  • Competitive compensation
  • Comprehensive benefits including 401k
  • Unlimited Paid Time Off
  • To collaborate with amazing colleagues who - together, will work on building a company that reshapes how students learn and teachers teach


Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.

Amplify Education, Inc. is an E-Verify participant.


Meet Some of Amplify's Employees

Rodney A.

Software Engineer

Rodney ensures that each new Amplify product and automated feature goes through extensive testing to ensure efficiency before being deemed ready for release to the public.

Danny P.

Dev Tools Team

Danny builds the tools that Amplify developers use to create app features for students across the country, as well as to solve any internal issues his fellow employees might be experiencing.


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