Software Quality Assurance Analyst - Level 1

The Software Quality Assurance Analyst I develops, publishes, and implements test cases. They rely on experience and judgment to plan and accomplish goals as well as works with a level of creativity to ensure that the end user's experience is a positive one.


  • Uphold the Mission Statement of AmeriFlex
  • Complete assigned tasks while following established QA processes and standards.
  • Maintains manual regression test cases to test new functionality for application release
  • Execute test cases, record test results and defects in tracking systems
  • In the absence of written test cases, conduct smoke tests based on other communication sources; written, oral or diagram
  • Uses knowledge of systems and technologies, as well as, troubleshooting skills to investigate defects in order to determine the potential cause for failed tests
  • Coordinates with QA Lead on application defects and enhancements to ensure proper escalation and follow up
  • Communicate test progress, test results and other relevant information
  • Participate and contribute in scheduled Sprint Review, Retrospective and Planning meetings
  • Work closely with members of development team and provide function testing support
  • Documenting functionality of systems
  • Perform other duties as assigned

  • BA or BS in Computer Science or related technical discipline preferred
  • 1 - 3 years of experience as a Quality Analyst/Business Analyst in an IT environment
  • Business process understanding
  • Experience or exposure to Agile/SCRUM is preferred, but not required
  • An understanding of Software Development Lifecycle (SDL)
  • An understanding of defect resolution process
  • Experience with SQL preferred, but not required
  • Experience with Team Foundation Server, Test Studio a plus
  • Experience testing applications on multiple browsers (Chrome, Firefox, IE, Safari)
  • Automated testing experience is preferred, but not required
  • Experience testing in mobile environments is preferred, but not required
  • Experience documenting business requirements a plus
  • Understanding of web services
  • Work under general supervision
  • A certain degree of creativity and latitude is required
  • Clear communicator (written and verbal) - to ensure ability to write test plans and test cases. To communicate bugs to developers and other stakeholders
  • Creative solving of technical problems - to ensure the ability translate technical requirements test plans
  • Ability to focus on deadlines and deliverables - ensures the ability to find the bad defects and bugs quickly
  • Ability to think abstract - to ensure ability to not conform to the norm. Norms do not find bugs quickly

  • Understanding of the organizations' goals and objectives
  • Excellent listening, presentation and interpersonal skills
  • Excellent written and oral communication skills
  • Ability to communicate ideas in both technical and user-friendly language
  • Ability to prioritize and work on concurrent projects, activities and tasks under time constraints
  • Detail oriented with strong analytical and problem solving skills; evidence of strong judgment and analytical ability including: analyzing complex problems, identifying critical elements and alternatives
  • Works methodically and must be able to quickly learn new systems and processes
  • Ability to shift priorities and multi-task based upon changing company needs
  • Ability to work collaboratively in a team environment, as well as, independently
  • Experience with web-based software applications
  • Ability to read and analyze requirements into test plans, cases or scripts
  • Proficient in Microsoft Word and Excel

Work in an office environment; sustain posture in a seated position for prolonged periods of time; use hands to grasp and reach; occasionally stoop or kneel; see, hear, and speak with sufficient acuity to successfully perform all aspects of the job; use telephone and write or use a keyboard to communicate through written means; lift up to ten pounds of weight.

Learn more about what it's like to work at Ameriflex by visiting our profile on The Muse!:

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