Sr.Manager-Fraud Risk

    • Phoenix, AZ

This position will be responsible for fraud controls, end-to-end for a transactional banking product. This includes all pieces of the fraud process, including platform requirements, vendor selection, feature generation, rules, procedure and recovery.

The successful applicant will need to have both a deep expertise in banking fraud and the ability to create fraud rules analytically and do data quality checks.

Fraud Risk Oversight
●Create & own fraud management framework to oversee Fraud loss KPIs
●Develop and manage analytics to identify and monitor fraud trends
●Implement strategies to minimize fraud while retaining excellent customer experience
●As we roll out new features, define requirements to ensure product compliance

Fraud Policy and Strategy Development
●Develop the Fraud strategy foundation and spearhead analyses to inform management and influence boarder org fraud policies
●Track, communicate and draw insights from the performance of ongoing initiatives & be on top of all fraud KPIs through intensive monitoring

Governance & Escalation
●Develop internal policies, procedures, and communications, as needed, to govern and execute fraud strategies.
●Responsible for responding to and resolving fraud attacks in real-time basis

Cross-functional engagement
●Build strong relationships with stakeholders across Operations, Engineering and Product among others to turn insights into action
●Develop and manage business routines that continuously incorporate analytics and strategies into operational execution
Minimum Qualifications

  • 5+ years of banking and/or lending experience, across the fraud life cycle, preferably within a regulated banking instruction
  • Ability to design and develop fraud solutions using SAS, SQL, R, Python or other programming language
  • Analytical, relationship and project management skills for driving large cross functional initiative
  • Deep domain experience in asset & liability banking products (experience in fraud modeling & data management is a plus)
  • Proven track record of developing robust and insightful communications suitable for senior management, our regulators and the Board
  • Direct experience working with cross-functional internal teams and external vendors to implement strategies and drive results
  • Bachelor's or Master's degree or equivalent work experience in risk management, especially deposit & operational risk (Masters in Science, engineering/tech, math/stats or MBA degree)


Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

ReqID: 20005489
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Aug 31, 2020, 11:04:57 PM EEO Statement
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.


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