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American Express

Senior Manager - Internal Audit, Credit and Fraud Risk

Phoenix, AZ

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

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Join Team Amex and let's lead the way together.

American Express' Internal Audit Group (IAG) has reinvented our audit process and is leading the financial services industry with our Audit NextGen, Data-Driven Continuous Auditing, and Auditor of the Future initiatives. Each uniquely support our Winning Aspiration to be a world class internal audit function that:

  • Provides data-driven and technology-enabled assurance
  • Delivers timely risk insights that are business-aware and forward-looking
  • Supports our colleagues with experiences that prepare them to be enterprise leaders

Collectively, IAG's strategic initiatives, combined with our greatest asset - our people - enable IAG to utilize advanced data analysis capabilities, provide greater and continuous assurance, and help ensure quality products and services are provided to American Express customers.

IAG's innovative Data-Driven Continuous Auditing approach has led to patent-pending technology assets over our uniquely developed audit methodology and technology enablers.

We are looking for those who share our mission and aspirations and are passionate about the use of data and technology in a collaborative, people-focused environment.

Why American Express?

There's a difference between having a job and making a difference.

American Express has been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We've also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they're ready to take on a new career path, we're right there with them, giving them the guidance and momentum into the best future they envision.

Key Responsibilities

  • Participate as a key team member on Credit and Fraud Risk audit projects responsible for assisting with annual planning and owning core audit tasks, more complex areas and challenging workloads on successive assignments
  • Collaborate with audit teams to understand the data behind key processes, risk and controls to develop analytic control tests and analyze and interpret their results
  • Proficient use of automated work papers, analytics and other department and company tools
  • Ensure effective and efficient execution of audits in conformance with professional and department standards, budgets, and timelines
  • Present audit objectives, scope, and results to senior management, clearly articulating the potential impact of control gaps in a highly professional and proficient manner
  • Evaluate results, synthesize audit findings across the project, draft audit reports, and ensure effective and efficient audit execution
  • Validate that actions taken by management to address findings are appropriate and document the results
  • Maintain audit proficiency through ongoing professional development including data literacy skills
  • Proactively lead audit execution including supervise and mentor junior staff, review their workpapers, and escalate issues
  • Monitor a portfolio of audit analytics, assess analytic results, use the analytic data to tell the potential business story, and work with audit and business colleagues to validate that story
  • Assist team leaders, senior auditors and staff auditors in accomplishing team objectives and producing results
  • Lead multiple simultaneous audit projects of all sizes and complexity across multiple business areas within and outside of local region, in unfamiliar areas, and for different audit leaders
  • Lead integrated audits that consider financial, operational, compliance, and technology risks
  • Effectively coach, teach, mentor and develop junior colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, and audit methodology

Preferred Qualifications

  • 7+ years of relevant experience
  • Financial services industry experience and an understanding of related products, services, features, economics and key regulations
  • Credit risk and Fraud Risk audit experience preferred, but not required.
  • Understanding of regulatory, accounting, and financial industry best practices relevant to the business, including technology and data implications
  • Experience with technology control testing including interface inputs, reports, application security, business continuity and third parties
  • BA, BS, or equivalent degree in accounting or finance related field; background in information systems, data analytics or information technology would be a plus
  • Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards
  • Aptitude for working with data, interpreting results, business intelligence and analytic best practices
  • Ability to break-down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with transparency and integrity
  • Strong written and verbal communication skills that deliver quality, actionable and beneficial feedback to management on potential control issues and solutions to close gaps
  • Knowledge and experience in the application of control theory and professional auditing practices including the audit lifecycle
  • Ability to effectively integrate business, operational, technological, data, and financial components in audit work
  • Effectively works independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities
  • Proven ability to lead and manage multiple projects and provide developmental feedback across deliverables

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and supplement and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Client-provided location(s): Phoenix, AZ, USA; New York, NY, USA; Sandy, UT, USA
Job ID: AMEX-15583046
Employment Type: Other

This job is no longer available.

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