Quality Assurance Manager

Job Description
Amazon Lab126 is an inventive research and development company that designs and engineers high-profile devices like the Kindle family of products. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc. Since then, we have worked to produce best-selling tablets with breakthrough hardware technology as well as e-readers that have revolutionized reading. What will you help us create?

Work hard. Have fun. Make history.

The Role:

The successful Software Quality Assurance Manager will evangelize quality improvement, drive automation for regression and feature testing. The QA manager will be able to develop and drive a high-level test strategy, as well as take a hands-on approach to implementing that strategy. In this role, you will:

  • Work with business and development teams to understand product vision and requirements
  • Understand how all elements of the system software ecosystem work together and develop QA approaches that fit the overall strategy
  • Be responsible for development of test strategies and creation of appropriate test harnesses
  • Oversee the development and execution of test plans and monitor and report on test execution
  • Work with a team of quality engineering professionals to ensure the highest quality product delivery
  • Be an experienced but hands-on manager who can build an organization and ensure it performs

Basic Qualifications

  • Bachelor’s degree in computer science, computer engineering or equivalent combination of technical education and experience
  • 10+ years of industry experience, including at least 3 years of hands-on testing and 2 years as a manager
  • Experience in internet and wireless protocols, distributed systems design and testing required
  • Knowledge of QA concepts and methodology

Preferred Qualifications

  • Strong people management skills, with a proven ability to hire and grow talented programmatic and user-level personnel
  • Experience working closely with development and business teams to communicate problem impacts and to understand business requirements
  • Strong organizational skills, ability to track multiple test executions simultaneously and to be able to synthesize the results
  • Experience in agile development methodologies with continuous integration
  • Experience validating high quality consumer facing applications on embedded communications platforms
  • Experience with systems automating client / server testing with a heterogeneous mix of client applications and embedded devices
  • Shows creativity and initiative to improve product test coverage and effectiveness
  • Comfortable communicating cross-functionally and across management levels in formal and informal settings

Lab126 is part of the Amazon.com, Inc. group of companies and is an Equal Opportunity-Affirmative Action Employer-Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation


Meet Some of Amazon Lab126's Employees

Guneet S.

Senior Manager, Hardware Reliability Engineering

Guneet leads the Hardware Reliability Development Team that works on the Kindle, Fire, and Amazon Echo family of products. Guneet's team plays an essential role in making products like Fire tablets robust and reliable so customers can use them for years.

Cicie W.

Technical Program Manager, Device Software

Cicie oversees the Software Development and Quality Assurance Teams to support products using the Fire operating system. She specifically handles product battery life and thermal mitigation strategies.


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