WWPS Business Enablement Program Lead
- Hyderabad, India
Amazon Web Services (AWS), Amazon's cloud product line, is continuing to Pioneer in the Public Sector in India. Amazon Internet Services Private Limited (AISPL), Indian Amazon Affiliate, is seeking an experienced Business Enablement Lead in Delhi to drive the development of enablement function for Public Sector business across our India technical and non-technical field teams. This person will be tasked to define, land and execute against our enablement strategic priorities. This role will be responsible for ensuring high productivity of our field teams from the initial onboarding of new reps through to continuous "ever-boarding" of reps across our portfolio of offerings and solutions. The Business Enablement Lead will be responsible for ensuring our field team is well-equipped with the content, training, knowledge of available resources, and core curriculum necessary to effectively market AWS's current and new service offerings across the Public Sector team in India. The successful candidate will combine a solid understanding of business development (BD) and support role dynamics with the ability to map field requirements and corporate resources into a comprehensive enablement plan. This individual will interact with the Regional Business Enablement Lead and the Senior Executive Leaders in tech and non-tech functions to ensure better CX and compliance with global AWS standards, practices and policies. The ideal candidate would have several years in Field Enablement and/or Technical Enablement Management and have strong written and verbal communication skills. Public sector experience is highly preferred.
This is a hands-on position - the ideal candidate must be willing to "roll up the sleeves" and get things done.
KEY RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
Lead the development of WWPS India strategy for onboarding, continuous education, landing of new solutions, building ongoing process efficiencies and operationalizing our BD methodology. Identify India WWPS key enablement needs in coordination with the BD Leadership, Marketing, Services, Business Development, Solutions Architects, Professional Services, Partner team and Operations. A key hiring requirement is for the candidate to demonstrate the ability to translate business needs into a field enablement plan
Develop and maintain an effective governance process focused on providing timely and targeted content for tech/non-tech enablement and continuously improving the field knowledge transfer and learning needs.
Work closely with the Asia-Pacific Enablement Lead to understand Amazon's global standards, practices and policies and develop and lead the successful execution of enablement programs for the public sector team in India
Review and manage the existing content library to determine opportunities to improve the learning experience, ensure the content is current and relevant and best technology is employed.
• • Language Requirement: Proficient in English. • Substantial Field Enablement or Technical Enablement experience with increasing influence and responsibility. • Strategic thinker that can take broad visions and concepts and develop structured plans, actions and measureable metrics and then drive a team to execute those plans. • Experience in developing and managing BD competency models and Learning paths for BD roles. • Excellent communications skills including, presenting, editing, and writing as well as accuracy and attention to detail required. • Proven excellent program, project, and performance management skills. • Proven ability to lead and manage at senior levels without direct authority • Detail-oriented and highly organized individual with ability to maintain high levels of accuracy in work products. • Experience using customer relationship management (CRM) tools such as Salesforce or Microsoft Dynamics • Entrepreneurial skills with experience scaling/developing new programs and concepts within organizations, preferably BD orientated • Experience maintaining curriculum in Learning Management System
It is important for the candidate to have prior functional experience outside of the enablement function in a sales, BD, competency development related function, technical, consulting, project or program management function. Should demonstrate curiosity and learning/reading for AWS in Public Sector and the amazon culture , and ability to translate business needs into a field enablement plan including tactics and strategy - along the dimensions like sales, tech, business, soft skills, leadership, industry and culture.
A passion for field enablement at scale
• Experience with AWS or another Cloud technology
• Business Development and Technical experience preferred
• Public sector experience is highly preferred
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
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