Technical Writer - Database Services
- Seattle, WA
The AWS Documentation team plays a key role in helping our customers to get started quickly, ensuring that the technical details of our products are clearly described and easy to understand.
We're looking for a technical writer with database skills. You might be familiar with SQL and relational databases - but are you also interested in other database types, such as key/value, document, and graph databases? If so, this might be the role for you: You'll be writing docs that help customers migrate their data from proprietary, legacy systems to purpose-built database engines running in the AWS cloud. (For more information, see https://aws.amazon.com/products/databases/.)
In this role, you'll create getting-started guides, in-depth documentation on product features, and API reference materials. You'll also continuously improve existing documentation, based on customer feedback. Your work will directly contribute to customer success, enabling them to move their workloads from expensive, high-maintenance systems to managed, high-availability, fault-tolerant database services.
At AWS, you'll work directly with development teams in a cross-functional, distributed environment. You'll need a technical background that enables you to work effectively with software development engineers, product managers and program managers. In addition, you'll need excellent communication skills, and a demonstrated ability to deliver high-quality technical publications.
• Drive documentation planning with engineering teams
• Follow our style guides and standards to deliver high-quality content for AWS customers
• Write or edit sample queries and command line examples
For more information on AWS, visit http://aws.amazon.com.
Learn and Be Curious. We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.
AWS has the most services and more features within those services, than any other cloud provider-from infrastructure technologies like compute, storage, and databases-to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second.
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work.
We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
• A minimum of 5 years as a technical writer in a relevant field
• Experience designing and delivering developer documentation
• A degree in computer science, or a related field, is highly desirable
• Experience working directly with development teams
• Experience with XML-based publishing systems
• Previous experience working with databases - SQL or NoSQL
• Experience with web services and related technologies
• Ability to read and understand code in at least one programming language
• Strong written and verbal communication skills
• Strong attention to detail
• Strong interpersonal skills
• Passion to thrive in a fast-paced, ever-changing environment
• A proactive and open-minded attitude toward resolving problems and delivering results
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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