Technical Program Manager - eero

3+ months agoSan Francisco, CA


WiFi has become a critical component to every home worldwide. eero, an Amazon Company, is the first product to deliver a whole home WiFi experience using mesh technology to make sure you never have to worry about connectivity ever again. We believe customers' deserve the best connectivity and smart home experience possible. To find out more about eero, please visit

About the Role:

eero is looking for a highly proficient, hands-on Technical Program Manager to help define and accelerate the next chapter of eeros mesh and connectivity experience. You'll work on a newly established team exploring the future of where eero's technologies can go. As part of eero's mission to reinvent wifi, you'll be making a difference in the fabric of the modern home.

Within eero's "Office of the CTO," this team works with a start-up mentality solving complex and varied problems. You'll work closely with cross-functional eero and Amazon colleagues to push the state of the art in home connectivity forward. Those excited to solve complex and ambiguous problems touching many subject matter areas will fit perfectly within the group. Breadth, depth, pragmatism, initiative, and strong ownership are highly valued for this role.
• Coordinate work on the software program across several teams within eero and more broadly at Amazon
• Work closely with third-party vendors and facilitate their timely release of deliverables
• Lead documentation generation and facilitate develop onboarding to team
• Some travel is necessary between San Francisco, Sunnyvale, and Taiwan
• Work closely with project stakeholders to understand schedule, cost, functionality, and quality requirements
• Ensure program state is clearly documented and communicated back to stakeholders
• Own the main cross-team project schedule
• Ensure that schedule changes are tracked and communicated
• Lead post-project retrospectives that maximize learning
• Ensure that appropriate improvements are incorporated into our development processes


• 7+ years of relevant engineering experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• 5+ years of technical program management experience
• 4+ years of experience building and managing projects involving technologies relevant to eero: consumer wireless hardware, embedded software, mobile and web applications, distributed cloud services, databases, and/or data processing systems.


• Experience and proficiency with one or more project management and reporting tools such as JIRA, Looker, Tableau, MS Project, SharePoint, Wiki
• Understanding of standard networking protocols and components such as HTTP, DNS, TCP/IP, and the OSI Model
• Exceptional communication skills -- verbal, written and technical communication
• Demonstrated ability to deliver projects spanning multiple development teams
• Experience managing technical vendor relationships

eero LLC is part of the, Inc. group of companies and is an Equal Opportunity Employer Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job ID: Amazon-1191252