Amazon

Technical Program Manager

3 weeks agoRemote

DESCRIPTION

Job summary
Do you want to lead the development of planetary scale security solutions in the cloud? Do you have a passion for listening to the voice of your customer, articulating their needs, and driving the right solutions? Do you enjoy driving fast-paced complex projects focused on game changing business outcomes for customer globally? As a member of the AWS Professional Services Global Security & Infrastructure Practice you will have the opportunity to pioneer security solutions supporting customer initiatives that are meaningful to their business.

We are looking for a passionate, innovative, results oriented technical program manager to help build our Security Advisory and Assurance team. This team is responsible for driving innovative enhancements through automation that raise the bar for how our customers manage security, governance, risk and compliance in the cloud. The successful candidate is one who loves managing programs and is committed to formulating and implementing wide-ranging process improvements. You are passionate about the security of the cloud and you want to solve real business problems. We have a team culture that encourages innovation and we expect team members and management alike to take a high degree of ownership for their program vision and execution of ideas. You possess strong communication skills, can operate independently, and have a consistent track record of delivery. You have an understanding of basic technical concepts, and possess a broad understanding of AWS services. You are detail-oriented, and drive towards improved performance while advocating for customer needs.

Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 85,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a high value on work-life harmony. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We are a customer-obsessed organizationleaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. As such, this is a customer facing role in a hybrid delivery model. Project engagements include remote delivery methods and onsite engagement that will include travel to customer locations as needed.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Key job responsibilities
• Working across teams to drive, manage and track both short and long-term projects.
• Identifying functional and technical requirements by collecting inputs from business, security, and technical teams.
• Able to synthesize data and analytics to formulate sound program objectives and goals
• Develop and manage projects from ideation through execution, including project scope, timeline, and project execution; coordinating remote work closely with field teams.
• Address bottlenecks, provide escalation management, anticipate and make tradeoffs and balance the business needs versus technical constraints
• Develop business metrics and KPIs to increase adoption and develop audit mechanisms (e.g., metrics, reporting, evaluation standards) to track and report on adoption.
• Provide consistent, executive-level reporting on project status and outcomes
• Demonstrate strong communication skills (both verbal and written) across all levels of the business.
• Influence senior leaders across AWS Professional Services, and communicate progress, changes, issues, and resolutions clearly to all stakeholders.
• This is a customer facing role. You will be required to travel to client locations and deliver professional services when needed.

BASIC QUALIFICATIONS

* BA/BS degree or equivalent experience
8+ years of experience in project/program management in a technical field.
5+ years' experience in IT security, compliance, or risk management.
Demonstrate strong communication skills across all levels of the business from technical partners to senior leadership.

PREFERRED QUALIFICATIONS

* Technical expertise (design and/or implementation) in Cloud Computing technologies
Aptitude for technology, able to learn new tools quickly
Experience building an enterprise security strategy for cloud adoption or driving the program's evolution to meet new requirements.
Ability to dive deep into business processes, simplify and drive results to meet customer needs.
Experience working with external and internal customers, partners and stakeholders to gather business requirements, develop product features and create technical designs.
Proven ability to manage ambiguity, and a preparedness to take on what is necessary to get things done.
* MBA

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job ID: Amazon-1970125

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