Team Lead

3+ months agoSingapore


If you are someone who can thrive in a fast-paced environment and takes pride in delivering smiles to our customers, then Amazon is looking for you. We are hiring for Process Assistant (Team Lead) roles at our Fulfillment Center where associates pick, pack and ship Amazon orders for our customers. If you want to be the one behind the smiles of our customers, take ownership of critical job functions and most importantly, be a part workplace where we "Work Hard, Have Fun, Make History" every day, then join us!

A Process Assistant (Team Lead) is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas. Associates can expect to work across all site job functions including receiving, stocking, and packing products and quality checks.

Key Job Elements:
• Support and work in the department as required
• Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
• Providing vacation coverage for Area Managers
• Providing policy follow-up, attendance tracking (duties do not extend to discipline)
• Tracking and reporting of labor hours
• Assisting the floor as an associate resource, training associates and verifying SOP compliance
• Ensuring successful area performance, through tracking, reporting and feedback of associate performance
• Participating in Operational Excellence initiatives in some capacity
• Filling in as needed with production duties
• Fully understanding workflow and daily production goals
• Reviewing and updating SOP as required
• Assisting in keeping work area clean and organized
• Identifying and addressing safety hazards within the work area
• Coaching associates to work safely at all times
• Participating in safety initiatives
• Referring all job injuries immediately to area manager

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

Amazon Operations and Distribution is a 24/7 environment and shifts may change due to business needs


  • Minimum education requirement - Diploma
  • Proficiency in computer usage, email, MS Office Suite
  • Demonstrated problem solving skills and analytical skills
  • Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management
  • Associate must be in a good standing
  • Ability to work overtime as required
  • Ability to work flexible schedules/shifts/areas


  • 1+ year of leadership experience directly managing others
  • 1+ year working in a like environment (manufacturing/distribution/warehousing/large retail)
  • Experience with performance metrics and lean process improvement
  • Excellent written and verbal communication and interpersonal skills to coach, train and assist team members

Client-provided location(s): Singapore
Job ID: Amazon-1395083

Company Videos

Hear directly from employees about what it's like to work at Amazon.