Systems Engineer I

3+ months agoHerndon, VA


Have you ever thought about helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies?

Amazon Route 53 is a highly available and scalable Domain Name System (DNS) service offered by Amazon Web Services. We provide advanced functionality such as latency-based routing (LBR), Private DNS, Geo DNS routing, DNS failover, and integration with a plethora of AWS services. On top of that, we offer fast change propagation with a 100% availability SLA.

Our service is quickly growing and we're expanding in multiple directions: adding new features and functionality to our DNS services, better traffic management, new AWS integrations, improving our health check capabilities, and expanding with new services in the naming and routing space.

Systems engineers in this program work closely with development teams to implement the latest Route 53 features, help reduce operational issues, and contribute to the overall health of Route 53. You will also have a chance to build Route 53 services in new AWS regions supporting our government customers.

Our team puts high value on work-life balance. Most days, the majority of our team is working onsite in Herndon, VA or Arlington, VA offices, but we're also flexible with allowing engineers to work remotely as the project dictates. We generally keep core in-office hours from 9am-5pm.

There is an oncall rotation that engineers participate in for this role. We don't like getting paged in the middle of the night or on the weekend, so we work to ensure our systems are resilient. If we do get paged, we work together to resolve the root cause so that the issue does not recur.

Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship.

Successful candidates will join an exciting engineering team, provide troubleshooting and operations support, and innovate to replace routine operational tasks with automation scripts and code.

This position can be located in Crystal City, VA , Herndon, VA , Seattle, WA or Denver, CO

This position requires that the candidate selected be a U.S. citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.

By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.


• 2+ years experience running and maintaining a 24x7 production environment
• 2+ years of experience working with Linux/Unix systems
• 2+ years of experience with support procedures and methodologies for production computing environments
• 2+ years of experience working with automation tools
• 2+ years with BASH/Powershell/Python/Ruby or any other scripting languages
• Current, active US Government Security Clearance of TS/SCI with Polygraph


• Experience with continuous integration/continuous deployment methodologies
• Ability to perform deep, technical troubleshooting
• Strong documentation skills
• Strong knowledge of networking technologies
• Meets/exceeds Amazon's leadership principles requirements for this role
• Meets/exceeds Amazon's functional/technical depth and complexity for this role
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit