Amazon

Support Engineer

2 months agoDenver, CO

DESCRIPTION

This is an excellent opportunity for you to join Amazon's world class technical team in either Seattle, WA or Herndon, VA or Denver, CO or Arlington, VA. You will be working with some of the best and brightest engineers and technical managers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Amazon Web Service is building some of the largest distributed systems in the world. Amazon's database offerings like Aurora, DynamoDB, ElastiCache, EMR, RDS, and Redshift are massively scaled services that make up a critical piece of the internet today.
The ideal candidate will:

Be great fun to work with. Our company credo is "Work hard. Have fun. Make history". You will love what they do and instinctively know how to make work fun.

Have strong Linux & Networking Fundamentals. You will have deep experience working with Linux, preferably in a large scale, distributed environment. You understand networking technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues.

Think Big. You will build and deploy solutions across thousands of devices. You will strive to improve and streamline processes to allow for work on a massive scale.

This position can be located in:
• Herndon, VA
• Denver, CO
• Seattle, WA
• Arlington, VA
This position requires that the candidate selected be a US Citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements. A Day 1 start is contingent on a successful clearance crossover.

Denver, CO: Minimum salary this role would offer: This position starts at $65,400-$114,400. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. For more information regarding Amazon benefits, please visit https://www.amazon.jobs/en/benefits. Applicants should apply via Amazon's internal or external careers site.

Arlington, VA: This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.
By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.

BASIC QUALIFICATIONS

• 1+ years of experience working within a Linux Operating System
• 1+ years plus of distributed system management experience
• 1+ Years Experience troubleshooting network-related issues
• Current, active US Government Security Clearance of Top Secret or above

PREFERRED QUALIFICATIONS

• Experience scripting in one or more language (e.g. Bash, Python, Perl, Ruby)
• Bachelor's Degree in IT related field or equivalency in related work experience
• Experience operating large scale systems
• Solid grasp of networking fundamentals
• Experience in a 24/7 production environment
• Knowledge of databases like MySQL, Oracle, SQLServer, or MongoDB
• Strong ownership, urgency, and drive to launch and maintain services
• Passion for providing a great customer experience
• Excellent communication, prioritization, and analytical skills

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

We are dedicated to supporting our new team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced lifeboth in and outside of work.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.