Support Engineer - Amazon S3
- Herndon, VA
This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems.
AWS built a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. Engineers on these teams implement innovative cloud computing solutions and solve technical problems.
Amazon Simple Storage Service (S3) is storage for the Internet. Through the use of pioneering techniques in distributed computing, developers are able to durably store their data on Amazon's proven computing infrastructure to achieve virtually limitless storage capacity at minimal cost. Amazon S3 provides a simple web services interface that can be used to store and retrieve any amount of data, at any time, from anywhere on the web. It gives any developer access to the same highly scalable, reliable, secure, fast, inexpensive infrastructure that Amazon uses to run its own global network of web sites. The service aims to maximize benefits of scale and to pass those benefits on to developers.
The S3 Engineering team is responsible for maintaining and improving our government customer's cloud storage solutions by reacting to operational incidents while also delivering new and exciting S3 features.
We're looking for innovative engineers for the largest storage service on the internet. This position is perfect for professionals interested in creating tools and automation so that engineers can be as hands-off as possible. We want our service to be as automated as possible and that can only be done by having engineers who understand how to think big, simplify solutions to complex, never before seen problems; all while ensuring that the customer continues to have the best experience possible.
We are seeking an engineer who is focused on operational excellence and troubleshooting complex system operations. They should also have a good understanding of Linux, networking and general knowledge of cloud services. At Amazon we have a drive to create the best customer experience possible, with the customers being both AWS customers and the other engineers at AWS who will benefit from collaborative contributions to ongoing operations and improving our support to our service.
This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.
• Bachelor's Degree in Computer Science, Engineering or a related field, or relevant work experience.
• 4+ years experience in Linux support engineering, operations, maintenance, and process improvement and automation
• Current, active US Government Security Clearance of TS/SCI with Polygraph
• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment
• Have an understanding of Linux and networking protocols such as HTTP, DNS, TLS.
• Have worked on highly concurrent, high throughput systems with knowledge of distributed systems
• Experience with mission critical, 24x7 systems
• Understanding of Linux fundamentals
• Experience operating parallel, distributed systems at scale
• Understanding of networking protocols
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
We are dedicated to supporting our new team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship.
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced life-both in and outside of work.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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