Support Engineer

3+ months agoChennai, India


Are you interested in building state of the art and scalable data platform that will power AWS Machine Learning services making a lasting impact on society?

The AWS Computer Vision Data Platform team is expanding to Chennai! We are looking for talented support engineers who has the passion to tackles ambiguous and challenging problems by bringing cutting edge deep learning technologies to customer facing computer vision products like Amazon Rekognition ( ) and Amazon Textract ( ).

The mission of the AWS Computer Vision Data Platform team is to build an end to end data platform (data collection, selection/active learning, annotation and training) and feature specific annotation tooling to deliver high quality computer vision training datasets at scale. The team owns the systems and pipelines that enable data acquisition, ingestion, classification, visualization, annotation, training and evaluation and active learning.

We are looking for engineers who can use scripting and programming skills to troubleshoot and resolve issues across our array of products. You will also own production system software deployments and ongoing software upgrades for our frontend and backend services. Support engineers troubleshoot, debug, evaluate and resolve computer-identified alarms, perform software deployments and migrations, host management and automate routine operational tasks. The position requires a combination of strong troubleshooting, technical and communication skills and includes a mix of on call and operational tasks and may involve small-project software development work. Support Engineers also develop tools and automation to achieve human free operations. They use the right tool for the job, and modify software in a way that leverages the overall system architecture. If you have a strong Application Support background, are interested in aggressive business growth and have passion to develop tools at large scale, this is the opportunity for you.


  • Bachelor's degree in Computer Science or equivalent
  • Strong Computer Science fundamentals, including object-oriented design, data structures and algorithms
  • 3+ years overall technical/product development experience.
  • Proficiency in scripting languages
  • Demonstrates skill and passion for operational excellence.
  • Excellent problem solving skills
  • Excellent communication skills, both written and verbal


  • Bachelor's degree in Computer Science or related field
  • Strong problem solving and analytical abilities
  • Experience with highly distributed systems with focus on the front-end stack development
  • Experience with AWS technologies and frameworks.
  • Passion for usability and creating efficient, scalable user interfaces
  • Excellent debugging and troubleshooting skills, with an enthusiastic attitude to support and resolve customer problems
  • Demonstrated leadership abilities in driving operational excellence and software engineering best practices
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

Client-provided location(s): Chennai, Tamil Nadu, India
Job ID: Amazon-1434323

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