Amazon

Support Engineer

2 days agoGurgaon, India

DESCRIPTION

Amazon is seeking a Support Engineer to join our Finance Automation Team to help setup and maintain some of the largest Finance Operations sites and systems at Amazon. This position will be on our Payables Technology Support Team. In this role you will support new solutions for our Global Payroll Operations, Accounts Receivable, Accounts Payable, Global Real Estate and other Finance Operations Teams. You will support Amazon's Financial applications for expansions, infrastructure, address risks in hardware and software and support and troubleshoot issues experienced by Accounts Payable (AP) and Accounts Receivable (AR) processes to post financial transactions into Oracle Financials.

Responsibilities:
• Interface with a diverse customer base to understand requirements, priorities, and processes.

• Work on expansions of current applications to support new launches

• Work on identifying and addressing risks to hardware and software while helping maintain application health.

• Work on customer issues to identify problems and share with Development team to avoid recurrence by addressing root causes.

• Propose and implement new projects or recommend system improvements which enable Finance Operations

• Excellent listening, writing and technical communication skills are essential for interaction with senior management on status, risks and emergent issues with project, initiatives and support.

BASIC QUALIFICATIONS

• 2+ years of development or technical support experience
• Experience troubleshooting and debugging technical systems
• Experience in Unix
• Experience scripting in modern program languages
• Experience with large scale distributed systems and service oriented architecture.
• Experience with Amazon Web Services Technical competence and strong academic record. BE/BS in Computer Science preferred
• Extensive relevant hands-on technical & management experience of support/operations teams and skills - troubleshoot, debug, evaluate, and resolve software issues
• Knowledge of UNIX shell, Windows, PowerShell, PL/SQL,
• Databases, C#, C++, Java, J2EE or other languages
• Knowledge on Cloud computing/AWS technologies and BPMS is plus

PREFERRED QUALIFICATIONS

• Experience with large scale distributed systems and service oriented architecture.
• Experience with Amazon Web Services Technical competence and strong academic record. BE/BS in Computer Science preferred
• Extensive relevant hands-on technical & management experience of support/operations teams and skills - troubleshoot, debug, evaluate, and resolve software issues
• Knowledge of UNIX shell, Windows, PowerShell, PL/SQL,
• Databases, C#, C++, Java, J2EE or other languages
• Knowledge on Cloud computing/AWS technologies and BPMS is plus

Client-provided location(s): Gurugram, Haryana, India
Job ID: Amazon-1502860

Company Videos

Hear directly from employees about what it's like to work at Amazon.