At Amazon we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history by joining the amazing Operations recruiting team at Amazon. We need an exceptionally talented Recruiter to help us find the best talent in the world to support our growth.
Amazon's North American Fulfillment Operations team is looking for a Staffing Specialist who wants to take a lead in helping to grow Earth's most customer centric company. This position will provide you with the opportunity to partner with a dynamic and analytical group who set a high bar for innovation and success in a high-growth environment. This team is new and offers a challenge in developing a brand for Operations as an employer of choice within a talent pool that may not know about the complex infrastructure that delivers the iconic smile box.
We expect our Staffing Specialists to be passionate customer and candidate advocates, with proven analytical capabilities and project management skills, extreme attention to detail, and the ability to effectively prioritize and multi-task. The ideal candidate will be a self-starter with a passion for recruiting, a high level of flexibility, commitment, and the ability to tackle ambiguity.
The Staffing Specialist plans, directs and leads all phases of successful operation for sourcing, screening, hiring and onboarding seasonal employees within local recruiting office(s). The Specialist also develops staff members so that everyone on the team is fully trained and utilized to the optimum level.
- Manage and build a team of site recruiting and service staff
- Conduct performance evaluations and prepare developmental plans for branch staff in a timely manner
- Monitor the site's workers' compensation and unemployment claims to minimize Amazon's exposure and resulting expenses. Ensure that all federal, state, local notices and licenses are current and posted
- Develop and implement site labor plan and forecasts
- Utilize corporate sponsored direct mail, advertising and promotional activities to increase knowledge of Amazon in the local market. Identify and develop local opportunities for increased exposure
- Develop and maintain knowledge of economic trends and changes affecting local businesses
Amazon Operations and Distribution is a 24/7 environment and shifts may change due to business needs. In addition, coordinators may be asked to travel within a region or set of sites to support on-going hiring needs.
- Bachelor's degree in Business, HR or related field
- 3+ years' experience in business analytics and reporting or demand forecasting
- 5+ years' previous Human Resources, Recruiting experience
- 5+ years' experience managing a team of direct reports
- Previous experience utilizing recruiting resources such as job postings, job site aggregators, ATS and job distribution tools
- The ability to identify process improvements and make sound recommendations
- Must have working knowledge of labor and employment laws
- Ability to manage multiple tasks and meet deadlines
- Possess excellent problem solving, organizational, interpersonal and motivational skills
- Drive and ability to continuously improve processes and procedures
- Ability to handle confidential and sensitive information with discretion
- Ability to identify and resolve issues independently with initiative
- Solid sense of accountability and sound personal judgment
- Excellent customer service and bias for action
- Relentless focus on customer experience
- Ability to handle a high volume, transactional load
- Bi-lingual (English/Spanish)
Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
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