Sr. Technical Program Manager

2 months agoSeattle, WA


Amazon Web Services (AWS) is the leading cloud provider, providing virtualized infrastructure, storage, networking, messaging, and many other services to customers all over the world. Our services scale to staggering levels, are highly distributed, and are really fun to work with. The AWS Dedicated Cloud Solutions team is creatively delivering the security, speed, and value of the cloud to global customers who have unique access control, security, and compliance requirements.

AWS's rapid worldwide expansion creates new challenges in data protection, availability, and growth. As a TPM on the DCS team you will lead projects and programs to build a consistently excellent AWS experience for customers around the world.

You will be as needed both broad and deep. You will work with business and product teams to define the right customer experience and engage engineering teams across AWS to deliver it.
You will drive process and technology improvements that reduce friction for engineers and proactively address issues that help to scale AWS solutions to meet a range of customer needs around the world.

To succeed you need to be motivated by putting your customers first; you understand what the customers need and you don't rest until we deliver it. You are detail-driven, with a strong technical background and excellent problem-solving skills. You learn from your mistakes, and you love working with really smart people. You have a solid understanding of project management fundamentals (e.g. business case, RTG, risk management, schedule management, and negotiation). You are comfortable briefing senior leadership, even when you have bad news; you can communicate effectively with business and technical teams both verbally and in writing.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced lifeboth in and outside of work.

Have questions, Wish to apply or have a Referral? Contact Alyssa Tran directly:


• 5+ years of experience in technical program management, or similar technical leadership role
• 5+ years of experience with software development lifecycle from conception to delivery
• 5+ years of experience working independently to design, plan, and execute technical projects; able to distill data and articulate rationale for making difficult trade-offs and prioritizations
• 5+ years of experience with data management and data analytics tools and systems, such as but not limited to SQL, Quicksight, Redshift, Python or other scripting languages


• Proven experience in managing large scale enterprise projects, gathering and communicating technical requirements
• Experience solving challenging engineering problems with multiple constraints
• Experience with identity management, billing and payments processes and automation
• Demonstrated deep knowledge of technical program management and engineering best practices
• Experience driving overall strategy and teams across organizations
• Experience in service-oriented and web-service technologies
• Experience with cross-organizational communication to both technical- and non-technical audiences from engineers to VPs

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Job ID: Amazon-1422177