Sr. Technical Program Manager, Alexa Ai -- New Initiative

3+ months agoSeattle, WA


The Intelligent Decisions mission is to make Alexa experiences more relevant, frictionless, and seamless by surfacing the right responses at the right time for each individual customer. We push the envelope on state-of-the-art Artificial Intelligence (AI) and Machine Learning (ML) techniques to build solutions that delight our customers across a wide variety of use cases. We're looking for a seasoned Technical Program Manager to help build industry-leading conversational technologies.

As a TPM in Intelligent Decisions, you will be responsible for translating business and functional requirements into concrete deliverables, working across disciplines including Engineering, Science, Language Data Research, Business Intelligence, and Product Management to create inventive solutions to novel, real-world customer problems. You will lead technical roadmap planning, risk identification and mitigation, execution, and delivery for systems that combine large-scale highly-available distributed systems with sophisticated ML models. You will lead partnerships and collaborations, manage a large portfolio of stakeholders, and contribute to strategic planning. Prior experience with ML, AI and Natural Language Understanding (NLU) is preferred though not required - there are ample opportunities to learn on the job. Strong motivation for continued learning in these fields is critical for successful candidates. You should also be very agile in developing flexible software, responding to emerging customer requirements and new technical opportunities as they arise.


• 7+ years of experience working directly with engineering teams
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• 5+ years of technical program management experience
• Bachelor's degree (or equivalent experience) in Electrical Engineering, Computer Science, Mathematics, or related technical field


• Experience developing cloud software services and an understanding of design for scalability, performance and reliability
• Experience defining system architectures and exploring technical feasibility trade-offs
• Experience optimizing for short term execution while planning for long term technical capabilities
• Academic and/or industry experience with standard AI and ML techniques, NLU, and scientific thinking
• Experience working effectively with science, data processing, and software engineering teams
• Ability and willingness to multi-task and learn new technologies quickly
• Excellent written and verbal technical communication skills with an ability to present complex technical information in a clear and concise manner to a variety of audiences.

Job ID: Amazon-1474651