Sr. Research Program Manager
- San Francisco, CA
DESCRIPTION
Are you passionate about research and driving evidence-based practices in Talent Management? Does leading global research programs to inform talent evaluations and career growth opportunities to inform cutting edge talent management products excite you? Do you want to have global impact to improve business operations and raise the bar on the employee experience? If so you should consider a role on the Global Talent Management (GTM) Science Organization.
GTM is centrally responsible for creating and evolving Amazon's talent programs and processes to address the evolving needs of our diverse employee base. Our science team has a direct and necessary impact on Amazonians across all of our businesses and locations around the world, and we are rapidly growing. We use experiments and scientific investigation to innovate on existing talent programs to solve organizational problems focused on (but not limited to) talent differentiation, talent movement, employee-role matching, product integration, promotion practices, organization design and succession planning, and diversity and inclusion.
We are looking for someone who is passionate, resourceful, and driven to lead our research programs, drive innovation, and partner with product, tech, UIUX teams, and our decentralized line talent leaders to create new products and strategies that support the most critical components of this rapidly scaling operation. In this role, you will develop large scale strategies to support how we evaluate, promote, and grow Amazon's talent. You will do this by:
• Designing research experiments and operational plans with a team of interdisciplinary scientists
• Functionally decomposing complex research problems into simple, straight-forward applied solutions.
• Interpreting statistical analyses for non-technical audiences
• Conducting mixed method (Qualitative/Quantitative) research
• Documenting and communicating results to our highest level leaders
• Driving change management and influence talent management leaders throughout the organization
• Developing the strategic approach for discovery, delivery, and execution of improved GTM product solutions
• Developing and execute research project plans, provide regular communications on them to key project stakeholders
• Writing summaries of research findings and develop clear next steps action plans
BASIC QUALIFICATIONS
• 7+ years of relevant engineering experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• 5+ years of technical program management experience
• MA/MBA in IO Psychology, HR, Management & Leadership, Education, Experimental Psychology or related field
• 5 years of experience managing Talent Management programs or projects
• 2-3 years of experience conducting applied research
• Can execute basic statistical analyses (ANOVA, T-test, Correlations)
• Have expertise in qualitative research methodologies (interviews, focus groups, etc.)
• Strong organizational skills, time management, and program management skills
• Adaptable, creative, and thrives in a fast-paced work environment
• Experience with Qualtrics, Excel, Survey tools
• Excellent written and oral communication skills
PREFERRED QUALIFICATIONS
• PhD in IO Psychology, HR, Management & Leadership, Education, Experimental Psychology or related field
• 5-10 years managing Talent Management programs or projects
• Skilled science communicator (both written and verbal) and convey technical information to a non-technical audience
• Experience leading complex (beginning to end) research projects with multiple stakeholders
• Experience providing thought leadership and consultation
• Experience in at least one statistics program (SPSS, R, SAS, Stata, Python, etc.)
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