Sr. Program Manager, Transportation Continuous Improvement
- Perth, Australia
DESCRIPTION
Amazon Transportation Services (ATS) is seeking a highly skilled and motivated person to help develop a world-class logistics process that delivers goods on time at the best cost as part of our Line Haul ACES team. Our team contains subject matter experts on end-end transportation processes who identify and drive improvement opportunities across the Amazon network, and work with all teams in the organization to develop quality metrics and execute cross-functional projects.
Key Responsibilities
• Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
• Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver
• Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
• Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
• Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
• Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
• Roll up your sleeves and do whatever is necessary; general manager / owner mentality
• Create, communicate, and manage budget for projects
• Up to 25% travel required
#NALH
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Want to learn more about working with Amazon Transportation Services? Check out this video! https://www.youtube.com/watch?v=en5YqrtBGvY&feature=youtu.be
BASIC QUALIFICATIONS
• Completed Bachelor's Degree in math, engineering, science, operations, logistics, supply chain or related field
• 5+ years of progressive responsibility in transportation operations or related field
• Lean/Six Sigma experience
• Experience in writing SQL queries and mining databases
PREFERRED QUALIFICATIONS
• Advanced degree/Master's degree (Math, Engineering, Science, Business) from an accredited university
• Ability to organize and manage multiple tasks simultaneously
• Ability to handle changing priorities and use good judgment when working in stressful situations
• Demonstrable problem-solving, mathematic and analytical skills using data to drive decisions in a business environment
• Champion ACES principles despite the pressure to deviate - regardless of the direction from which it originates
• Demonstrated experience and proficiency in effective communication of goals and strategies across multiple leadership levels of an organization
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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