Sr. Program manager, ISM efficiency

3+ months agoBangalore, India


Amazon has reinvented how millions of people shop online WW. In doing so, Amazon has setup category teams in every MP with with in-stock function (ISM) owning buying, supply chain and inventory management. The vision of our newly created team in RBS is to build centralized organization to scale Amazon' ISM team WW. We want to improve productivity of ISMs teams globally by RBS taking ownership of repetitive tasks and tasks that don't need in-person vendor interaction , identify best-in-Amazon processes, standardize them, improving on defect elimination opportunities, automating work streams by enhancing retail systems software tools and operationalize these as WW services.

Amazon RBS team is seeking a leader with proven experience in managing and leading large-scale program implementations. This role will be responsible for building and implementing ISM productivity initiative and global expansion, including: 1) identifying standardization opportunities starting with EU and scaling WW; 2) resource planning and multi-year roadmap for standardized work streams; 3) scaling program/product/ops/analytics team's training needs per workstream for RBS to oversee complex retail business decision making; 5) manage communications across multiple global stakeholders and senior leaders; 6) make trade-offs to invest vs. returns;


• Product/Program Management
• Automation initiative conceptualization and implementation
• Productivity Improvements
• Metrics Management
• Team Management
• Strong Ownership and Bias for Action


Fulltime MBA, with over 8 + years of experience of which a minimum 3 + years in managing projects that require interacting with customers/stakeholders
• Technical background preferred (B.Tech/B.E.)
• Hands on experience ecommerce, vendor management including metrics, supply chain and retail systems
• Understanding of RBS processes, country launches, regional(Pan-EU) and WW product rollout
• Proven history of delivering resulting while owning complex cross-functional launches while partnering with central teams

Job ID: Amazon-1193740