Sr. Program Manager, Global AWS OTC


Amazon is seeking a Senior Program Manager to join the Global Accounts Receivable team supporting Amazon Web Services (AWS) businesses. AWS is a high-growth, fast moving Amazon business that offers a broad set of global compute, storage, database, analytics, application, and deployment services that help organizations move faster, lower IT costs, and scale applications. Come join the market leader in cloud computing!

The Senior Program Manager will have global oversight of the integration of AWS businesses and services into the AWS AR bill-to-cash (BTC) platforms; effecting people, process and technology to achieve organizational goals and deliver results. This individual will have end-to-end ownership over the business integration program while standardizing the global implementation processes. This role will require engagement and alignment with global business teams, finance teams, operational teams, system developers and project managers. Responsibilities include supporting new business initiatives through designing transactional workflows, defining requirements and testing of solutions to ensure compliance while also improving the customer experience. Implementation of mechanisms to monitor and measure performance is essential.

The ability to thrive in a fast-paced, ambiguous and demanding work environment is critical to success in this role. The ideal candidate will be a self-starter with fundamental knowledge of program management, possess strong relationship and strategic influencing skills, experienced in large scale change management across functions and geographies, and exhibit a restless pursuit for improvement. This individual must have a proven record of delivering results through outstanding program management skills, problem solving skills, financial process and system knowledge, and customer service passion.

Primary areas of responsibility include:

  • Ownership and implementation of the Global AWS AR business integration program charter
  • Develop a solid understanding of Amazon's Finance Operations systems and processes
  • Define and implement global standards for business integration program management
  • Manage process transitions/implementations across multiple functions and geographies
  • Develop and document the AWS business use cases as they relate to AWS bill-to-cash functions
  • Motivate and influence business, operational and technical teams to ensure that best practices are followed and implemented
  • Partner with colleagues to develop processes and systems that are scalable and achieve cost savings and compliance globally
  • Translate complex business requirements into functional designs
  • Oversee comprehensive testing of systems changes and development of standard operating procedures and process documentation
  • Foster constructive and proactive communications across functions
  • Identify, assess, track and mitigate risks at multiple levels
  • Drive effective teamwork, communication collaboration and commitment across multiple disparate groups with competing priorities
  • Manage special projects as needed

Basic Qualifications

  • B.S. or B.A. in Finance / Accounting or related field
  • 8+ years of relevant project management experience in finance functions

Preferred Qualifications

  • MBA/CPA Preferred
  • Excellent analytical and problem solving skills
  • Strong verbal and written communication
  • Proven project management ability that shows how to organize, find solutions, and follow through to a successful conclusions specifically using technology and building consensus across diverse teams
  • Proven ability to meet deadlines while managing multiple projects in a fast-paced environment
  • Demonstrated experience in Finance Operations
  • International experience
  • Experience with Oracle Financials and Business Intelligence, SQL reporting, Essbase and Cognos; SAP or other ERP a plus
  • Experience with complex problem solving using Lean / Six Sigma techniques
  • Independent and entrepreneurial style showing the ability to work with minimal direction in a fast-paced and rapidly changing environment

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

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