Sr. Program Manager

2 months agoArlington, VA


The Amazon Tax department is a fast-paced, team-focused, dynamic environment. Amazon Tax PMO is seeking a Sr. Program Manager with experience in process improvement, requirements gathering, transaction/systems mapping, and cross-functional leadership.

The Sr. PM will lead teams drawn from across Tax to integrate and transform tax processes. The Sr. PM will simplify, standardize, integrate, and automate processes owned by International Compliance, Reporting, Audit, and Planning tax teams, ultimately delivering end-to-end solutions.
Successful candidates will have broad experience in Finance (specifically Tax and/or Accounting), Program Management, and Technology. This will help enable the Sr. PM to facilitate discussions to gather necessary information, uncover opportunities within and across teams, and manage change when new processes are integrated.

Primary responsibilities:
- Drive process improvements; enable streamlining to achieve operational efficiencies, benchmarking, and development of performance metrics
- Take the lead role with project owners, sponsors, and subject matter experts to align on project and workstream objectives
- Support processes to gather tax requirements, assess them for completeness, and translate them for technical teams, stakeholders, and sponsors who will address and implement those requirements
- Leverage technology and investigative skills to trace data through Amazon's complex systems architecture
- Document end-to-end transaction and systems flows that explain the source of data, where it is stored, and how it gets into the hands of the end user
- Implement and document controls and processes to manage the transfer and sharing of data
- Collect and analyzing data, including developing and reporting on metrics
- Identifying areas of risk to the project scope or timeline, and escalating to program leadership in a timely manner
- Present and articulate complex concepts to cross-functional audiences
- Dive deep where needed to resolve blocking issues during project execution, testing, launch and cutover


• Experience defining program requirements and using data and metrics to determine improvements
• 5+ years of experience delivering cross functional projects
• 5+ years of experience in program or project management
• 5+ years of experience working cross functionally with tech and non-tech teams


- Experience in many of the following disciplines is desired: tax compliance and reporting, external and internal audit, SOX, accounting month end close, controls and reconciliation process improvement, or financial systems integration.
- Experience in process and tooling / template design, and / or facilitating trainings and workshops on such content.
- The ideal candidate will have experience at Amazon or similarly complex, diverse, dynamic global organization in the following:
• Participating in innovative, game-changing teams, programs, and projects
• Delivering results amidst resource constraints and ambiguity
• Leveraging technology
• Delighting stakeholders
• Communicating successfully across cultures, in writing and in person
• Collecting and analyzing data, including developing and reporting on metrics
• Experience and desire to work in an environment similar to a high tech startup.
• Experience with Microsoft Project (or another project planning software), Excel and Word.
• Presentation skills and the ability to articulate complex concepts to cross functional audiences.
• Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations in a matrix team environment

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