Sr. Product Manager- Technical , Leo Tech

3+ months agoSeattle, WA


Job summary
Amazon is one of the most-loved brands in the US. This Product Manager will help pinpoint how Amazon can continue to delight customers, and make Amazon their first and best choice for shopping, entertainment, and more. We are the Omni-Channel Customer Analytics and Modeling (OCCAM) team, and we serve the Cross-Channel, Cross-Category Marketing teams.

About Us
The OCCAM team does three things. 1) We identify trends in customer behavior using analytical and Data Science techniques. 2) We design automated reporting using AWS technologies and Business Intelligence tools. And 3) we create data products like customer segments and propensity models. We invent in undefined spaces in customer behavior. We have the privilege and the responsibility of having an outsized influence with our business partners.

About You
You want to make changes that help millions of customers. You don't want to make something 10% better as a part of an enormous team. Rather, you want to innovate with a small community of passionate peers. You have experience in analytics, reporting, machine learning/AI, and big data, and a desire to learn more about these subjects. You want a trusted role in strategy and product design. You put the customer first in your thinking. You have great problem solving skills. You research the latest data technologies and use them to help you innovate and keep costs low. You have great judgment and communication skills, and a history of delivering results.

Your Responsibilities
- Develop a portfolio of customer obsessed segmentation, measurement, and reporting initiatives. Clarify for the OCCAM team and the org (up to senior leadership) why we have prioritized this portfolio of initiatives on behalf of our diverse customer base.

• Define the strategy, prioritization, and business design for strategic initiatives for the team. In some cases, identify unsolved problems among our large stakeholder and customer base, and propose initiatives to solve them.

• Lead the cross-functional effort between data personnel and stakeholders to deliver those initiatives with limited guidance or complete independence.

• Handle complex product development and business management scenarios, align stakeholders, and make smart trade-offs (time vs. effort vs. features). In some cases, own launch coordination.

• Drive product discussions (e.g. vision, goals, tenets, roadmap, narratives, MBR/QBR, status) with executive representatives. Contribute to planning mechanisms up to senior leadership level. Create documentation or training materials, and help drive adoption for completed initiatives.

• Establish/simplify team processes to ensure each product meets customer needs, such as roadmap prioritization, product lifecycle management, and audit mechanisms.


• 5+ years of Product Management experience
• 5+ years of experience defining requirements for Business Intelligence, Data Engineering, or Data Science teams, products or projects


• BS or BA - marketing, communications, computer science, data science, engineering, math, finance, or economics a plus
• Experience leading products and feature delivery, as well as feature and product road map trade offs
• Experience leading project delivery for large, cross-functional projects across multiple teams
• Experience in marketing, or leading cross-functional projects which include marketing
• Experience in customer behavior analytics
• Demonstrated written and verbal communication skills
• Experience leading project delivery for products incorporating machine learning, AI, or big data
• Experience defining and driving adoption for segmentation, measurement, or reporting frameworks, such as company-wide segmentation best practices, KPIs, or dashboards
• Technical background, including knowledge of AWS technologies, machine learning, and data visualization (e.g. Tableau)
• Proficient in SQL, Python, R, or other data processing languages
• Ability to work on a diverse team or with a diverse range of coworkers

Job ID: Amazon-1363372