Sr. Product Manager, Global Store

3+ months agoVancouver, Canada


Stay local, shop global! Amazon Global Store allows customers to easily discover a wide selection of international products available from Amazon's websites around the world, offering simplified customs, faster delivery, local language and payment support, and a world-class customer service. Global Store has presence in multiple countries and is at the forefront of Amazon's global expansion strategy. We have maintained a startup culture and are looking for a Senior Product Manager with an entrepreneurial mindset to lead next level of challenges to scale the Global Store to worldwide customers.
This position requires strong self-motivation and project management skills. The ideal candidate will have the ability to work closely with technology to develop automated solutions for complex international problems. This position will be part of the International Expansion strategy and technology team which has global responsibility. You will have the opportunity to lead work-streams across Customer Experience, Selection, cross-border delivery experience, Finance, Legal, Operations, Marketplace, Accounting, Tax, to name a few and will be a product leader who has the ability to communicate priorities and work effectively with stakeholders, including teams across engineering, and business teams across the globe. You should be comfortable with a degree of ambiguity that's higher than most projects and relish the idea of solving cross-border/ cross-regional problems. You will tackle novel, challenging situations every day and given the size of this initiative, you'll have the opportunity to work with multiple product and technical teams at Amazon in different locations.
In this role, your key responsibilities will be:
• Identifying international challenges for all aspects of Amazon's business
• Lead and own the product and tech roadmap to improve the Global Store CX
• Think big and invent new ways to improve Global Store CX
• Contributing to Amazon's bottom line
• Working with stakeholders partners to provide compliant solutions
• Mining and analyzing data for metrics and decision support
• Driving results by exercising judgment using available information


Basic qualifications:
• 5+ years product management experience in technology or retail focused business, ideally with a focus on international business
• Experience working cross-functionally with a wide breadth of stakeholders, users, engineers, and business leaders to generate buy-in for the product direction you are setting
• Excellent written, verbal communication, presentation skills
• Experience in developing, delivering and executing on a strong product vision
• Demonstrated success leading project/product delivery for large, cross functional programs
• Experience working with engineering teams to define, scope and prioritize product requirements


Preferred qualifications:
• Master's degree in business, engineering or a related field
• Experience and track record of delivering features and products at scale
• Excellent analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop business cases
• Experience shipping new products and leading the definition and implementation of a product roadmap for a consumer service or product
• Quantitative background with high attention to detail and proven ability to manage multiple, competing priorities simultaneously

Amazon is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

Job ID: Amazon-1456213