Sr. Mgr. Fresh Ops Integration


Do you want to be part of an organization that is developing and launching new business models across the world? If so, the Fresh and Pantry operations team is looking for an experienced leader with a strong record of achieving results, to own and execute high visibility, strategic and revenue generating projects. These projects include developing new fulfillment models and building supply chain solutions that are customized for consumable products. We need leaders who are capable of breaking down and solving complex problems for the benefit of our quickly expanding customer base.

The Sr Manager of Ops Integration will lead a team that has four focus areas. They will develop and integrate new fulfillment models that 1) expand network capacity, 2) reduce total fulfillment costs, 3) improve quality and 4) reduce click-to-deliver time. This includes aligning senior leadership to an operational vision, then developing detailed designs for the recommended operational processes. In addition, process experts from this team will engage FC leaders to improve existing operations, which will require changes in equipment, software tools and training. Lastly, this senior manager will own the software roadmaps for the Fresh and Pantry operational teams. This will require alignment with cross-functional stakeholders in Retail, Finance and Transportation to ensure development teams are focusing resources on the most critical tools. The Sr Manager of Ops Integration will work closely with capacity planning and launch teams, and will support worldwide launch activities with away team resources.

We seek a strong leader who can prioritize well, communicate clearly, and consistently deliver results. You must have the capability to create and present whitepapers for senior executives, and align roadmaps with Amazon's strategic objectives. A key to influencing stakeholders is to have the ability to solve complex, technical problems with simple, innovative and practical solutions. Excellent written and verbal communication skills are essential. Experience will include combining shop floor observations with data analysis to understand operational flow and processing constraints. Successful candidates will be comfortable leading teams with advanced analytical, mathematical, and quantitative capabilities.

Basic Qualifications

  • BA or BS in Engineering, Mathematics, Operations/Supply Chain, Computer Science, or other technical field from an accredited university
  • 7+ years in product, program, or project management
  • 2+ years of experience with root cause analysis and process design
  • Experience leading direct reports, including development and performance management
  • Data-driven decision making or quantitative analysis skills (including deep knowledge of Excel and SQL)
  • Excellent communication skills, ability to simplify complex topics for broad audiences
  • Willingness to travel up to 20%

Preferred Qualifications

  • MBA or Master's Degree in a related field
  • Experience working in Amazon's fulfillment network
  • 5+ years of supply chain and/or retail industry experience
  • 5+ years of experience managing cross-functional programs, including external and internal stakeholders
  • Experience/certification in Lean/Six Sigma Mfg. methodologies
  • Experience with Agile Software development and Service-Oriented Architecture
  • Demonstrated ability to own projects, think big and influence across all levels of an organization

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

Meet Some of Amazon's Employees

Mae M.

Senior UX Designer

Mae integrates human-centered design into tools that enable business partners to operate efficiently and intuitively. She analyzes customer needs and pain points to improve designs.

Heather Z.

Director of Alexa Engagement

Heather focuses on building great customer experiences for Alexa users. She heads a team of technical and creative professionals who bring the product to life.

Back to top