Software Development Manager

1 week agoArlington, VA


Are you excited about building an experience that delights millions of customers at Amazon around the globe? Are you interested in building first hand distributed software services that scales with ever increasing demand? As part of the A to z Guarantee team, our vision is to protect buyers from bad ordering experiences by taking remedial actions so that we delight buyers even in the presence of a defect i.e. when something goes wrong with an order, such as an item never arriving or arriving different from expectations. We work to ensure that the issues are resolved as quickly and as painlessly as possible. Our work has tremendous impact and influences customers' ordering lifecycle and builds customer and Seller Trust in Amazon. The goal is to enable customers to feel confident in making purchases from Amazon 3P sellers similar to Amazon Retail on Amazon storefront.
We are looking for a highly motivated Software Development Manager with strong leadership skills to help build our vision and improve systems to cater to ever increasing scale. Come join us to use your strong leadership skills to build this team and products with immense visibility and impact on Amazon's business.
About you -

  • You've made a great start to your career, shipping products, contributing to platforms, tools and modules, working with multiple frameworks.
  • You're as excited as we are about learning every day, and delighting customers by solving problems to better their shopping experience.
  • You are passionate about software quality, repeatability, testability and maintainability.
  • When you need clarity, you work closely with the product manager, perhaps engage with a user, and talk to them until you get it right.
  • You understand the challenges associated with operating a large-scale system in production, and your designs and implementations reflect that understanding.
  • When you're wrong, you're happy to learn something.
  • You build software quickly, but properly (so that you don't have to go back to it later).
  • You know what "unit tests" are and don't implement software without them.
  • Shipping on time with high quality makes your heart feel warm.
  • You think CD (Continuous Delivery) is not something you will worry about later.
  • You hire and develop strong engineers and cultivate a fun and results oriented environment. You know when to experiment quickly to prove out different hypotheses.


  • Bachelor's degree in Computer Science, Computer Engineering or related technical discipline
  • 7+ years of experience as a software developer
  • 3+ years of experience managing people
  • Experience developing and executing a software roadmap
  • Experience managing front-end, back-end, and services-oriented software systems
  • Experience leading highly-skilled software engineering teams
  • Experience building teams and recruiting software engineers
  • Knowledge of professional software engineering best practices for the full software development life cycle
  • Strong verbal and written communication skills
  • Strong analytical skills, with excellent problem solving abilities.


  • Deep hands-on technical expertise; prior experience as a software developer or software development manager preferred
  • Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences
  • Ability to handle multiple, competing priorities in a fast-paced environment, navigate ambiguity and delivery incrementally.
  • Experience with researching latest big data, data processing and visualization technologies; designing, implementing and supporting an analytical data infrastructure/applications providing ad-hoc access to large datasets and computing power.
  • Ability Work with other technology teams to extract, transform, and load data from a wide variety of data sources using SQL and AWS (Amazon Web Services) big data technologies like EMR, Glue, Kinesis, Redshift/Spectrum and Athena.
  • Experience designing software architectures for scalability, reliability, and performance.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit .

Client-provided location(s): Arlington, VA, USA
Job ID: Amazon-1513478

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