Software Development Engineer - Alexa Shopping

2 months agoSanta Clara, CA


Our vision is that Alexa will be the world's most knowledgeable product expert answering wide range of questions. All those moments when we need or want to know more about the products we use every day, will have instant satisfaction of an answer: just ask Alexa. We are building a digital product expert that is always available, with super-human knowledge of every product ever made.

We are seeking a Software Development Engineer to develop the customer experience for product knowledge. You will own the decisions for how Alexa responds to every customer request for product information, including what Alexa says, what she shows to the user, and what follow up questions she might ask. Customers rely on Amazon as a great source of information about the products they use, shop for, and desire.
You will be responsible for answering product questions, predicting answer quality among multiple answers and shopping inspirations/ recommendations by deploying Machine learning models and scaling to Alexa Traffic.
You will have an impact on Amazon's new devices and the way technology is used daily in your own home. You will also have the satisfaction of changing the future of everyday life.


• Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
• 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
• 2+ years of non-internship professional software development experience


* Experience building complex software systems that have been successfully delivered to customers * Understanding of Machine Language models and experience in Natural Language Processing Space will be helpful * Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations * Ability to take a project from scoping requirements through actual launch of the project * Experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, sexual orientation, race, religion or belief.

By submitting your application here, you can apply once to be considered for multiple Software Engineer openings across various Amazon teams. If you are successful in passing through the initial application review and assessment, you will be asked to submit your career and personal preferences so that our dedicated recruiters can match you to the right role based on these preferences.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit