Software Development Engineer

3+ months agoSeattle, WA


AWS Systems Manager (SSM) is one of the fastest growing services in AWS, managing millions of EC2 instances and other resources every day. AWS SSM Explorer is an operations dashboard that provides actionable insights on customers AWS resources. Powered by a massive and ever growing data lake, Explorer aggregates data across AWS accounts and regions, making it easy for customers to view operational data and take action on AWS resources.

With SSM Explorer, customers can use built in Explorer features such as "Resource Data Sync" to aggregate "OpsData" across accounts and regions. This data provides actionable insights into Patch compliance, Security, Performance, Costs, Operational Issues related to customers' AWS resources. With simplicity and power of SSM Explorer, each of our customers are able to improve safety and operational health of their AWS resources, by taking actions on insights vs having to build and maintain their own infrastructure to achieve the same. Explorer enables customers to move and reorder widgets across the page for easy navigation and visibility of the data.

Where can I learn about SSM - Explorer ?

Inclusive and Diverse Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
The SSM Operations Management team puts a high value on work-live harmony. It isn't about how many hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. We are builder-operators of our services at AWS and have an on-call rotation where you'll participate once every 8 to 10 weeks. We work together to reduce our on-call load by ensuring that our systems are fault tolerant, and resolve the root cause of an issue, so that we don't get paged for the same issue twice.

Fun and Challenging problems
You will be part of a team leading the evolution of customer experiences offered by Explorer, which will enable Operators, IT Admins to quickly discover and remediate operational issues quickly and efficiently. You will work across customers, partners, internal service teams in learning from their usage of Explorer, define the features and product roadmap and take Build-Measure-Learn approaches, to rapidly evolve Explorer. As part of Explorer evolution, you will build experiences that enable personalization, build context specific widgets, provide automated insights that enable rapid resolution of Operational issues. You will talk to customers regularly and lead innovation efforts that delight them continuously.

Mentorship & Career Growth
We're committed to the growth and development of every member of the team. You will have the opportunity to contribute to the culture and direction of the entire SSM org and deliver initiatives that will improve the work life of all of our teams. This is a growth environment - we're hiring and scaling rapidly to meet the needs of our customers. You'll have the opportunity to grow your scope of influence naturally as we scale and will have to hire & develop other leaders along the way.


• 2+ years of non-internship professional software development experience
• Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
• 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
Basic qualifications
5+ years of professional working experience on software development.
Familiarity with modern programming languages (i.e. Java, JavaScript, Phython).


Preferred qualifications
Experience building an operating a large scale distributed system
Understanding of open source architecture, software and tools
Experience working with the open source community

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit US Disability Accommodations.

Job ID: Amazon-1328030