Software Development Engineer

2 months agoSeattle, WA


Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable and low-cost infrastructure platform in the cloud. AWS Systems Manager (SSM) gives customers visibility and control of their infrastructure on AWS. Systems Manager provides a unified user interface so customers can view operational data and issues from multiple AWS services and allows them to automate operational tasks across their AWS resources. SSM OpsCenter provides a central location for DevOps engineers to view, investigate and remediate operational work items related AWS resources. SSM OpsCenter is designed to reduce mean time to resolution for operational issues by providing a contextual information and automation runbooks. More information can be found at

As a Software Development Engineer on the team, you are passionate about working on cutting edge technologies, bring deep technical knowledge, experience with distributed systems to drive technical design and implement end-end solutions. You will have great communication skills, project management skills, and hire, build, and develop your team. You are a true owner - you are deeply interested in product design and you innovate on behalf of our customers.

Key Responsibilities:
• Participate in the design, implementation, and deployment of successful large-scale distributed systems
• Instill best practices for software development and documentation, making sure designs meet requirements, and delivering high quality software
• Functionally decompose complex problems into simple, straight-forward solutions
• Understand system interdependencies and limitations

Work/Life Balance:
The Systems Manager team values work-life balance. We value different lifestyles that people have e.g. daycare pickups, helping a partner who works weekends, caring for aging parents, going to the gym once a day - and we want to provide an inclusive environment for everyone. Most days, our entire team is co-located in the Seattle office, but we're also flexible when people occasionally need to work from home. We generally keep core in-office hours from 10am to 4pm. About half of us come in earlier and the other half of us stay later. We are builder-operators of our services at AWS and have an on-call rotation where you'll participate once every 10-12 weeks. We work to reduce our on-call load by ensuring that our systems are fault tolerant, and resolve the root cause of an issue so that we don't get paged for the same issue twice.

Inclusive and Diverse Culture:
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Mentorship & Career Growth:
We're committed to the growth and development of every member of the team. You will have the opportunity to contribute to the culture and direction of the entire SSM org and deliver initiatives that will improve the work life of all of our teams. This is a growth environment - we're hiring and scaling rapidly to meet the needs of our customers. You'll have the opportunity to grow your scope of influence naturally as we scale and will have to hire & develop other leaders along the way.

Fun and Challenging problems:
OpsCenter focuses on building automation first experience and you will be part of a team leading the evolution of customer experiences that enables Operators and DevOps engineers to quickly view and remediate operational issues efficiently. You will work across customers, partners and internal service teams in learning from their usage of OpsCenter, define the features and product roadmap and take Build-Measure-Learn approaches, to rapidly evolve OpsCenter to next level. You will talk to customers regularly and lead innovation efforts that delight them continuously.


• 2+ years of non-internship professional software development experience
• Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
• 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
Basic qualifications
5+ years of professional working experience on software development.
Familiarity with modern programming languages (i.e. Java, JavaScript, Phython).


• Master Degree in Computer Science, Computer Engineering or related field
• Ability to effectively articulate technical challenges and solutions
• Deal well with ambiguous/undefined problems; ability to think abstractly
• Experience with large scale distributed systems

• Excellent communication, collaboration, reporting, analytical and problem-solving skills

EEO Tagline:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Job ID: Amazon-1435955