Shift Lead, Logistics
Shift Lead, Logistics
Amazon Logistics | Transportation Services
At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Operations is at the heart of what we do, fulfilling customer orders from all over the world and delivering hundreds of thousands of items each day.
Amazon has an immediate opening for a Shift Lead supporting Local, one of our most innovative Logistics concepts yet! This position will be critical in successfully launching and operating Last Mile Delivery Nodes called Local. Local combines a storefront for Amazon Flex driver engagement with a Delivery Station back-end. These stores will be located closer to customer demand centers, in safe and efficiently located areas for our Delivery Partners.
The Shift Lead position is responsible for daily oversight of department duties; including allocating labor, leading meetings, assigning job duties, providing work direction and communicating with internal and external suppliers. You will minimally interact with Amazon delivery partners to answer questions and ensure the pick up area is safe and efficient.
Key Job Elements:
Own the execution of processes at these new last mile stores
Operate as store lead during your shift
Identify improvement opportunities in the processes you are responsible for as this new initiative grows
Track and report of ATS/labor hours
At times assist with production duties, train associates and verify SOP compliance
Ensure successful area performance, through tracking and reporting metrics.
Provide training and coaching for associates' daily tasks.
Participate in Operational Excellence initiatives
Fully understand workflow and daily production goals
Review and update SOP as required
Identify and address safety hazards within the work area
Coach associates to work safely at all times
Participate in safety initiatives
Ensure all job injuries are reported timely in accordance with established policy and procedure.
High School Diploma or Equivalent
Ability to lead provide direction utilizing independent judgment
Demonstrated problem solving skills and analytical skills
Ability to work overtime as required
Ability to work flexible schedules/shifts/areas
Able to work in various temperature conditions
Lift and move totes up to 49 pounds each; Push and pull wheeled dollies loaded with products up to 100 pounds
Lift, bend, reach above the head; kneel; crouch; and/or stretch during shifts
Engage in full manual dexterity in both hands and wrists
Education beyond High School
Prior experience managing/supervising employees
Experience with an FC kaizen or Shingi event
An awareness and willingness to use OE tools and techniques
Proficiency with the Microsoft Excel
Amazon is an Equal Opportunity - Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
Meet Some of Amazon's Employees
Senior UX Designer
Mae integrates human-centered design into tools that enable business partners to operate efficiently and intuitively. She analyzes customer needs and pain points to improve designs.
Back to top