Amazon

Senior Ux Researcher - Honeycode

3+ months agoSan Francisco, CA

DESCRIPTION

Honeycode is looking for a Lead UX Researcher to help build a foundation for a new family of products from the ground up. This researcher will be part of a world-class team in a fast-paced environment that has the entrepreneurial feel of a start-up.

Each day, hundreds of thousands of developers make billions of transactions worldwide on our cloud. They harness the power of Amazon Web Services (AWS) to enable innovative applications, websites, and businesses. The goal of our team is to dramatically lower the bar for entry so that people of all kinds can take advantage of the power of AWS in their everyday work and lives.
The ideal candidate will be an experienced user research leader interested in pushing the boundaries of user research and the team. You are a problem-solver, self-learner, and self-starter with a deep understanding of user research methods and best practices and a mix of creativity and pragmatism. You will drive the UX research strategy, roadmap, and priorities across multiple programs and experiences, incorporating both qualitative and quantitative methods. This role requires ownership, independence, and some experience guiding the work of more junior teammates. You will have a significant impact on our business as you take a leadership role in setting the research strategy and direction for a new collection of products and services.
What can we offer you in return?
You will be part of a multidisciplinary team of designers, researchers, and design technologists who seek to harness the power of the AWS cloud into an everyday tool for communication and collaboration through a human-centered design process. You will lead research for complex, strategic products and experiences that rethink how work is done. You will be the strongest voice in defining and choosing projects where you think research can have most impact.
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Flexibility
It isn't about what hours you spend at home or at work; it's about the flow you establish that brings energy to both parts of your life. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
We care about your career growth too. Whether your goals are to explore new technologies, take on bigger opportunities, or get to the next level, we'll help you get there. Our business is growing fast and our people will grow with it.

BASIC QUALIFICATIONS

• Bachelor's degree in experimental psychology, cognitive science, human computer interaction or related discipline, or equivalent professional experience.
• 7+ years of hands-on experience conducting user research in an applied setting, including end-to-end experience with all aspects of research (e.g., study design, recruiting, moderation, analysis, reporting)

PREFERRED QUALIFICATIONS

• 2+ years of experience working as a user research lead in a multiple researcher setting and/or managing a user research team.
• Experience with a full range of research methods: qualitative and quantitative, attitudinal and behavioral, with deep expertise in one or more areas. Includes in-person lab and field studies, remote moderated and unmoderated studies, and a strong grasp of quantitative data analysis and statistics.
• Online portfolio of work samples demonstrating ability to plan and execute impactful user research, and to extract actionable insights from qualitative and quantitative data.
• Experience working in a collaborative, diverse team working directly with designers, developers, and product managers to build trust
• Strong written communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly across different audiences and varying levels of the organization.
• MS or PhD in HCI, Psychology, Cognitive Science, Anthropology, or a related field
• Ability to work efficiently and demonstrate a bias for action in a fast-paced, often ambiguous environment.
• Experience conducting remote research, using tools such as usertesting.com and dScout.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit US Disability Accommodations.

Job ID: Amazon-1447233