Amazon Web Services (AWS) is seeking a technical leader for our solution architecture team who will be responsible for the technology strategy and senior level relationships with global enterprise customers.
The Global Accounts Solutions Architect will be responsible for creating and driving the technical strategy with sales in the management of accounts with a complex and multi-faceted relationship with AWS. You will partner with customers and several AWS teams to craft highly scalable, flexible and resilient cloud architectures that provide solutions to solve customer business problems and accelerate the adoption of AWS services. In collaboration with sales, you will drive revenue growth across a defined set of customers.
As a trusted customer advocate, you will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS with enterprise customers. You will also need to be adept at interacting, communicating and partnering with other teams within AWS such as services teams, marketing, and professional services, as well as representing your team to executive management.
Must be open to travel at least 20% including international.
ROLES AND RESPONSIBILITIES
• Support AWS Account teams to help formulate a strategy for the adoption of Gaming and Streaming Media tool sets within the Media and Entertainment (M&E) vertical, as well as data intensive compute environments.
• Work with existing and potential customers to deeply understand their business and technical needs. Develop solutions that make the best use of the AWS Cloud platform.
• Collaborate with AWS field sales, training, and support teams to ensure customer success.
• Exhibit Thought Leadership. Evangelize AWS Services and Streaming Media solutions that benefit customers. Share best practices through forums such as AWS blogs, whitepapers, reference architectures and public speaking events such as AWS Summit and AWS re:Invent.
• Act as technical liaison between customers and the service engineering teams, providing product improvement feedback to AWS developers and accelerating the adoption of new features in customer deployments.
• Provide one-to-few and one-to-many training sessions to transfer knowledge to builder considering or already using AWS.
• Capture and share best-practice knowledge pertaining to Streaming Media technologies among the AWS solutions architecture community.
• Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates.
• Act as a technical liaison between customers, service engineering teams, and support.
• Be able to develop proof-of-concepts for Streaming Media applications
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced lifeboth in and outside of work.
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
• 7+ year's design/implementation/consulting experience of large-scale, enterprise applications
• 3+ years' experience working with multi-national customers in support of technology sales
• Understanding of "Big Data" concepts, EMR, Spark, ETL, serverless computing, containers and databases (SQL and NoSQL).
• Experience with cloud solutions, virtual platforms, software development experience, and operational management practices and frameworks
• Technical degree required
• Master's degree preferred
• Professional experience architecting/operating solutions built on AWS
• Experience communicating across internal and external organizations
• Demonstrated experience developing enterprise application architectures to meet business requirements in complex environments
• Understanding of security, risk and compliance frameworks, disaster recovery, high availability architectures, hardware, operating systems and networking connectivity
• Large-scale systems integration involving on-premises technology and public cloud platforms
• Meets/exceeds Amazon's leadership principles requirements for this role
• Meets/exceeds Amazon's functional/technical depth and complexity
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/en/disability/us
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.