Senior Programmer Writer And Developer Champion

3+ months agoSeattle, WA


We're looking for a Sr. Programmer Writer to combine their expert technical writing skills, along with their knowledge of coding and scripting, to design and maintain detailed technical documentation that supports Amazon's global developer population.

As one of the founding members of a small and growing team, you'll have the flexibility to think big and define new approaches for user assistance. You'll also be a part of the product planning process to also help champion a great developer experience.

The ideal candidate is an expert technical communicator with proven experience writing and publishing high-quality documentation, code, and automation scripts for deeply technical audiences.

Key Responsibilities:
• Design and maintain in-house documentation that focuses on DevOps scenarios, use cases, and tasks
• Define processes and policies for enabling community contributions
• Write or adapt small units of code and short automation scripts to support documentation
• Track and prioritize feedback and improvements to documentation
• Reconcile conflicting documentation priorities and deadlines with stakeholders
• Communicate ongoing documentation progress with stakeholders

AWS has the most services and more features within those services, than any other cloud providerfrom infrastructure technologies like compute, storage, and databasesto emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second.


We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work-Life Balance

We offer flexibility in working hours and encourage you to find your own balance between your work and personal life.


• Degree in English, Technical Writing, Computer Science, or a related field
• Minimum of 5 years in a technical writing role
• Experience writing for a developer or IT operations (DevOps) audience
• Experience writing code or automation scripts as part of published documentation
• Experience working on multiple documentation projects simultaneously with competing priorities and deadlines


• Experience with web services
• Experience with an object-oriented programming language such as Java, Ruby, or C#
• Experience with an automation scripting framework such as bash shell scripting, Windows batch scripting, or Windows PowerShell
• Experience with command-line tools
• Strong written and verbal communication skill
• Strong ability to work across teams and groups to accomplish objectives
• A proactive and open-minded attitude to resolving problems and delivering results
• Ability to work independently in ambiguous, fast-paced, and ever-changing situations and assignments

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Job ID: Amazon-1412848