Senior Program Manager, AWS Talent


Do you have a strong background in project management and the ability to look across multiple projects to see the overlaps and connection points that others might miss? Are you able to look at a desired outcome or behavior, hypothesize how to solve for it, and experiment and test out different ideas, and then benchmark the results and effectiveness with data? If so, read on!

At Amazon, our businesses continue to grow and expand because of our customer focus, innovative technologies, and world class operations. Driving all of our businesses are talented employees who are strong owners, have the highest standards, and obsess over our customers.

As a Talent Program Manager for Amazon Web Services, you will partner with HRBPs, central Talent Management, Compensation, and business leaders to drive new ways to calibrate, assess, reward, and discuss our talent. The AWS Leadership Development and Talent Management team works across our HR line, partners with the central corporate teams and other business units to drive our work forward. We believe engaged employees will allow Amazon to continue to find new ways to exceed our customers' expectations. While this role sits within HR, your stakeholders are all Amazonians and, ultimately, our customers.

The successful candidate will have a demonstrated track record of:

  • Program management. Build plans with clear objectives, milestones, stakeholders, and metrics.
  • Prioritization. There will be a constant flow of work, both tactical and strategic. Determine what gets done first and why, while managing a plan for what to do with everything else.
  • Building relationships. Partner with HR Business Partners and corporate central teams. Share best practices, partner on solutions, and move the organizations forward together.
  • Thinking big. How do we building bigger, better, faster? What aren't we thinking of?
  • Communicating. Share your ideas, listen to others, follow-up, and follow-up again.
  • Resourcefulness. If you don't know it, that's ok. But you should know where to go for the answer or how to find out.
  • Bias for Action and dealing with ambiguity. Sometimes it is not clear how we are going to get there. Can you help carve a path? How fast can you do it? What are the tradeoffs?
  • Numbers. Data. Love them, use them. Be more than comfortable talking about them in a deep and detailed way, able to tell someone what the numbers are actually saying.
  • Judgment. Take different perspectives and business needs, develop a solution that works, move the ball forward. Be able to support your opinions with sound reasoning grounded in the business.

Basic Qualifications

  • 6-8 years' project management or PMO experience
  • Demonstrated ability to work cross-functionally with HR, central, and business teams
  • Proven success in developing and implementing a project/portfolio management strategy
  • Bachelor's degree required
  • Ability to interface effectively with business and HR professionals at all levels
  • Resilient and able to thrive in a fast paced, entrepreneurial environment with a high level of energy and sense of humor

Preferred Qualifications

  • Graduate degree preferred
  • Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions
  • Experience with measuring and reporting on business impact of talent programs
  • Strengths in problem solving, issue-resolution, ability to work in a deadline-driven environment, attention to detail, and ability to multitask
  • Experience in a business environment with the practical application of leadership development, organization development and talent management
  • Strong verbal and written communication skills

Meet Some of Amazon's Employees

Mae M.

Senior UX Designer

Mae integrates human-centered design into tools that enable business partners to operate efficiently and intuitively. She analyzes customer needs and pain points to improve designs.

Heather Z.

Director of Alexa Engagement

Heather focuses on building great customer experiences for Alexa users. She heads a team of technical and creative professionals who bring the product to life.

Back to top