Senior Program Manager, Amazon Currency Converter
- Seattle, WA
Excited to manage a business with a global reach? Do you want to lead initiatives that will have a significant impact to Amazon's customer experience and bottom line? The Amazon Currency Converter (ACC) business is looking for an experienced, self-motivated, and highly analytical Program Manager with international/cross-border technology experience to drive new and existing initiatives in collaboration with internal and external payment partners, pursue opportunities to expand the current product offering, and develop innovative solutions to help our Sellers around the world get paid with confidence and ease. The Program Manager will have the chance to launch new program and features, own the relationships with partners, drive global expansion, adoption, and innovation to safeguard seller trust for a strategically critical program for Amazon.
The overall ACC business provides a better payment experience for cross-border Buyers and Sellers worldwide and extends Amazon's reach beyond the borders of our existing Amazon marketplaces. ACC owns two services: Amazon Currency Converter for Sellers (ACCS) and Amazon Currency Converter for Buyers (ACCB). ACCS enables Sellers to sell in more Amazon marketplaces by making it easier to get paid in their local currency to their home bank account, thus increasing the number of Sellers and product selection on Amazon marketplaces. ACCB makes it easier for international Buyers to pay in their local currency, improving the international customer experience and increasing the number of customers shopping on Amazon sites. ACC safeguards customer experience, generates free cash flow and directly impacts the Amazon Flywheel.
The ideal candidate will bring the following to the position: a) strong account, program and business management skills including the creation of product and business strategy; b) financial and economic analysis skills for the development of pricing and customer segmentation models; c) payments products knowledge, including an understanding of the international/cross-border payments landscape, competitive environment, and customer behavior; and d) ability to engage with internal and external partners to identify and pursue new business opportunities.
Furthermore, the ideal candidate will have successful personal attributes including creativity, leadership, and the ability to influence outcomes both internally and externally. This opportunity requires excellent problem-solving and communication skills. The ideal candidate is entrepreneurial, self-sufficient and results-oriented.
• 5-7+ years product/program management, marketing, or business development experience.
• Strong verbal and written communication skills in English.
• Program/product management experience identifying customer needs and translating into innovative business requirements.
• Ability to juggle multiple priorities and deliver results in cross-functional environments.
• Bachelor's degree.
• MBA preferred
• Experience working with a broad set of internal stakeholders including Finance, Legal, Accounting, Engineering, Marketing, Risk and BI/Data Science
• Industry experience in cross-border payments/financial products, e-commerce, or web services
• Experience managing technical integrations with external partners
• World-class sense of humor.
Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
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