Amazon

Senior Practice Manager

3+ months agoHerndon, VA

DESCRIPTION

Do you like helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Do you love leading customers through a variety of projects involving IT strategy, distributed architecture implementation, and hybrid Cloud operations? Can you lead world class teams that drive breakthrough mission outcomes using new IT deliver models?

AWS Professional Services is seeking a consulting Senior Practice Manager who has experience working with public sector customers and can lead a team of specialists across a range of disciplines. As a Senior Practice Manager, you will be responsible for building and managing a team of professional services consultants working with customers and partners to architect and implement innovative solutions. You will routinely engage with Director, C-level executives, and governing boards. You will be responsible for opportunity capture and driving engagement delivery. You will work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets.

The ideal candidate will bring a diverse IT and/or Management Consulting background and knowledge of industry IT trends within the Public Sector space, leveraging this credibility as a strategic advisor to our customers, partners and internally across AWS.

The ideal candidate will be able to craft an innovative, forward-looking strategy while clearly outlining the investment and multi-step go-to-market plan necessary to help AWS customers lead the changes to IT strategy, policies, processes, people, governance and partnerships.

This position is open to a candidate who is willing to relocate. The position requires domestic travel to customer sites.

This position requires that the candidate selected be a U.S. citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.
• Engage customers - collaborate with sales leaders and engineering teams to develop strong customer and partner relationships and build a growing business in a geographic territory, driving AWS adoption in key markets and accounts.
• Coach and teach - collaborate with AWS field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services such as Amazon Databases Amazon Elastic Compute Cloud (EC2), Amazon Simple Storage Service (S3), AWS Identity and Access Management (IAM), RDS/Aurora/DynamoDB/Redshift, etc.
• Deliver value - lead high quality delivery of a variety of customized engagements with partners and enterprise customers in the commercial and public sectors.
• Build and lead great teams - attract top IT architecture talent to build high performing teams of consultants with technical depth, and genuine customer relationship skills and a career focus on the cloud infrastructure capabilities of AWS (technical and process). Assemble and develop the very best in the world.
• Be a customer advocate - Work with AWS engineering service teams to convey deep technical requirements from partners and customers as input to AWS technology roadmaps.
• Build organization assets - Lead your AWS team in the build and rollout of packaged offers designed to optimize customer impact, leveraging field experiences and outcomes.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

We're dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced lifeboth in and outside of work.

This position requires that the candidate selected be a U.S. citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.

For more information please reach out to Chris Widmann (widmannc@amazon.com)

BASIC QUALIFICATIONS

• Bachelor's degree in information technology or computer science or equivalent experience
• 15+ years of relevant enterprise IT delivery oversight experience with national security customers and ecosystem partners
• 10+ years of relevant program management experience including innovative agreements w/ integrators, ISVs and managed services providers
• 5+ years of direct people management experience leading a team of at least 10 or manager of manager experience in a consulting practice
• Ability to travel to client locations in the Washington DC Metropolitan area to deliver professional services as needed
• Current, active US Government Security Clearance of TS/SCI with Polygraph

PREFERRED QUALIFICATIONS

• Deep understanding of data center, cloud computing, adoption strategy and transition challenges
• Demonstrated ability to think strategically about business, product, and technical challenges
• Outstanding customer relationship management experience and collaboration skills in consulting team leader role
• Experience with design of modern, scalable delivery models for technology consulting services
• Business development experience including complex agreements w/ integrators and ISVs
• Demonstrated experience developing statement of work, writing and closing contracts
• Use of AWS services in distributed environments with Microsoft, IBM, Oracle, HP, SAP etc

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit US Disability Accommodations.

Job ID: Amazon-1376042