Security Program Manager

3+ months agoSan Antonio, TX


AWS Infrastructure Operations Security is seeking a highly talented and motivated Security Program Manager to join our team. AWS is the leading cloud provider, providing virtualized infrastructure, storage, networking, messaging, and many other services to customers all over the world to include the U.S. Intelligence Community. The role is responsible for the design, installation and full lifecycle of physical security systems, including Access Control/Intrusion Detection and CCTV Surveillance systems as well as overall security policy and program management.

You will also be responsible for the continuous review of existing standards and to stay abreast of new technology developments that will enhance the physical security footing of AWS data centers and collocations. You will work directly with the Cluster Security Managers (CSM's), Regional Security Managers, Data Center Security Managers, the Operations Team and other customers, both internal and external, to integrate business requirements into physical security system design and implementation. Your work will include supporting the design and deployment of physical security packages and security program enhancements for AWS data centers in your assigned portfolio.

The ideal candidate for the role will be willing and able to work across multiple disciplines, at all levels; from physical security system design and layout, construction and implementation as well as oversee system maintenance and upgrades over the life of multiple projects. You will have an in depth knowledge of security technology, be innovative, highly organized and know how to deliver results on time and on budget. The role may involve travel and the ability to work autonomously is essential.

This position may be located in San Antonio, TX, Herndon, VA or Annapolis Junction, MD.

Roles and Responsibilities:
• Support Cluster Security Managers by providing physical security analysis and recommend program enhancements to maximize security of assigned locations.
• Ensure cluster policies and procedures are developed and operated in accordance with internal and customer security policies and practices.
• Drive physical security process/procedure development and implementation.
• Continuously monitor processes and drive improvements in efficiency and quality of our security programs; develop, track and report on key program performance metrics.
• Providing oversight and governance of physical security audit preparations, outcomes, and finding remediation and resolution.
• Compile and analyze data metrics from Physical Access Control Systems to highlight trends as well as devise solutions to mitigate and reduce erroneous alarms.
• Support design of physical security systems for new data centers, data center expansions and special projects/retrofits.
• Project management of physical security system hardware and vendor installation including access control devices, intrusion detection devices, and other components of data center physical security systems.
• Representative for physical security system acceptance, sign-off, and operational readiness validation in conjunction with the Infrastructure Operations Management and AWS Security.
• Complication, indexing and archiving of project close-out documentation.
• Reporting performance metrics such as physical security system installation vendor service delivery performance, actual spend vs. budget variance, cost reduction goal attainment, post installation defect rates, physical security program analysis, etc.
• Serves as staff support to security management and assists in conducting investigations of significant threats and/or the loss or misappropriation of assets.
This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. In compliance with the U.S. government requirement that employees of its contractors, and employees who work on or in connection with U.S government contracts must receive the COVID-19 vaccine, this position may require that the candidate selected be fully vaccinated against COVID-19. A person is considered fully vaccinated by completing the full regimen of the COVID-19 vaccine (two doses for Pfizer or Moderna and one dose for Johnson & Johnson).

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.


• Current, active US Government Security Clearance of TS/SCI
• 5+ years of experience working with physical security design and/or implementation of electronic security systems such as Access Control/Intrusion Detection and CCTV Surveillance systems.
• 3+ years managing programs/projects
• 3+ years leading projects with both technical and non-technical individuals focusing on physical security standards and designs


• Proficient in Microsoft Office applications.
• Ability to interpret and execute program objectives and the compilation of and adherence to project timetables.
• Ability to communicate effectively with both technical and non-technical individuals regarding physical security standards and system designs.
• Excellent oral and written communication skills.
• Proficient in AutoCAD and/or physical security designs
• Global program management experience
• Experience/certification with Lenel Access Control Systems
• Training in Crime Prevention Through Environmental Design (CPTED)
• PMP and/or ASIS CPP / PSP certifications
• Familiarity with various Access/Intrusion Control Systems
• Continuous improvement/Six Sigma familiarity
• Meets/exceeds Amazon's leadership principles requirements for this role
• Meets/exceeds Amazon's functional/technical depth and complexity for this role

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Job ID: Amazon-1473043