Rme Robotics Technical Trainer

3+ months agoLakewood, WA


This position is located at BFI3 and will require up to 80% percent of travel within North America.

Reliability, Maintenance, and Engineering (RME) is hiring for Robotics Technical Trainers to join the RME Technical Learning Team! At Amazon we believe that Every Day is still Day One! We're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.

We continue to develop technical courses, skills-based training, practical exercises and assessments for our Maintenance teams who maintain equipment within our Fulfillment, Transportation, and Global Specialty Operations (GSO) centers. We have adopted a blended approach by mixing both instructor-led, web-based and skills-based (practical hands-on) methods of delivery.

Key Responsibilities:
• Travel to sites to deliver technical training on MHE and Robotics assets
• Develop training plans for service technicians
• Develop and maintain technical training content and deliverables
• Administer LMS tasks such as schedule sessions, register participants and instructor resources
• Partner with learning strategy team to preserve consistent program experience for all learners through defined curriculum, milestones, and interactions
• Develop and document workflows and processes
• Provide content and class feedback to learning strategy team to drive improvements
• Coordinate local logistics
• Ensure conducive learning environment and facilities
• Mentor technicians by motivating, providing guidance and directions to help them achieve their goals
• Develop and maintain good working relationships across all levels in the organization
• Provide enriched feedback to enhance individual performance
• Work all days and shifts, including overtime (24 hours a day, 7 days a week operation, including holidays)


• 1+ year of experience working with computers and Microsoft Office (Outlook, Word, Excel)
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• High school or equivalent diploma


Preferred Qualifications:
• Experience in at least one of the following areas:
o Amazon Robotics Equipment maintenance experience
o Automated conveyors systems and controls
o Preventative maintenance procedures
o Industrial Electrical
o Industrial Controls
• 1+ year of experience in a training role, preferably technical training
• Experience with developing training documentation (lesson plans, procedures, reports, etc.
• 2+ years demonstrated Adult Learning and Curriculum Design/Improvement experience
• 3+ years of experience with Amazon Robotics
• 1+ year as an Amazon Robotics trainer
• ARU Maintenance Certifications such as Essentials, Advanced
Degree from a vocational school or college with a focus in the Mechanical or Electrical field or 4+ years of apprenticeship experience in the Mechanical or Electrical field
• Experience communicating effectively (written and verbally) with peers, management, contractors and vendors
• Experience managing external and internal relationships to develop and present training plans for other service technicians
• Ability to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit

Job ID: Amazon-1452180