Do you enjoy working in an entrepreneurial, fast paced environment, solving complex technical problems and delivering innovative solutions? Amazon is looking for a dynamic, innovative and accomplished Programmer Analyst to join CTPS (Customer Trust and Partner Support) team.
Our mission is to make Amazon the safest and most trusted place worldwide to transact online. Amazon runs one of the most dynamic e-commerce marketplaces in the world, with nearly 2 million sellers worldwide selling hundreds of millions of items in ten countries. Have you ever thought about what it takes to manage risk in billions of transactions, including digital transactions and subscriptions? Do you like to investigate customer impacting issues, dive deep into system exceptions and work closely with the software, hardware and network teams to solve these challenges. In this role, you will become intimate with the architecture of our systems and be responsible for diving deep into code and logs. You will affect prioritization and be the customer ambassador in ops engineering. You will also help shape the processes for supporting and maintaining innovative technologies in multiple geographies.
In this role, you work on the forward looking Technology innovation that Amazon is going to adapt including use state of the art AWS technologies and help the teams lead towards leverage the same along with investing in tools development to support such initiatives. You will also be investigating customer impacting issues, dive deep into system exceptions and work closely with the software, hardware and network teams to solve these challenges.
In this role, you also become intimate with the architecture of our systems and be responsible for diving deep into code and logs. You will affect prioritization and be the customer ambassador in engineering.
Some of the key job functions include:
Provide / Develop technical solutions and help reduce operational issues related to software and hardware.
Work on operations and maintenance oriented coding projects with the potential for Java based projects.
Automate manual workflows to improve productivity of the Support Team.
Software deployment support in staging and production environments.
Develop tools to aid operations and maintenance.
System and support status reporting.
Customer notification, workflow coordination and follow-up to maintain service level agreements.
• Possess an excellent sound understanding of areas in the basic areas of Computer Science such as Algorithms, Data Structures, Object Oriented Design, Databases.
• Be able to write Amazon quality code in an object oriented language such as C/C++/Java in a Linux environment & scripting languages is a plus (Ruby or Python or perl scripting) basic internet technologies such as XML, JS, CSS, HTML, etc.
* 3+ years of relevant industry experience
• Bachelor's Degree in Computer Science or related field • Good written and oral communication skills, be a fast learner and have the ability to adapt quickly to a fast-paced development environment. • Excellent problem solving skills.