Program Support Specialist
- Bengaluru, India
DESCRIPTION
As the earth's most customer-centric company, Amazon obsesses at improving customer experience on a daily basis. We are looking for a motivated full-time employee to join our Customer Experience Strategy team in Bangalore, India. This role is ideal for a candidate looking for to learn with an exciting, dynamic company.
Key responsibilities:
• Recording and cleaning up Excel data as per detailed instructions
• Performing a wide range of data collection, data entry, and data processing related tasks (e.g., data tagging, uploading data into online systems)
• Fulfilling various ad-hoc administrative tasks such as meeting scheduling, team coordination, etc.
• Conducting data validation and analysis
• Using level of judgement to determine/identify differentiated experiences and/or trends
• Managing team engagement activities
BASIC QUALIFICATIONS
Min 1 years of professional experience
Required Qualifications B.MS / B.Sc / B.Com / B.Tech
PREFERRED QUALIFICATIONS
• German/ French/ Spanish language proficiency
• Strong analytical skills including basic proficiency in Microsoft Excel
• Studying/having studied analytical subjects (economics, finance, mathematics, sciences)
• Previous work experience, specially handling data recording and business analysis
• Interest in e-commerce and retail
• Willingness to learn
• Pass for improving the overall customer experience
• Good English proficiency; Good written and oral communication skills
• Good attention to details
• Microsoft Office competent
• Self-starter, motivated, and extremely organized
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