Program Manager, Working Backwards
- Palo Alto, CA
As Jeff Bezos put it, "We innovate by starting with the customer and working backwards". The Working Backwards training program has trained over 60K employees. This is an opportunity help rebuild the program and help Amazonians worldwide expand their knowledge and practice of this fundamental concept. In this role, you will be part of a dedicated team responsible for creating training, content, tools, and mechanisms to educate Amazonians worldwide. Specifically, you will create and manage tools, content, and internal campaigns to generate awareness about Working Backwards.
The role is ideal for someone with a passion for learning and development (L&D) on a global scale. The successful candidate will have experience designing and implementing learning and evaluation tools, such as rubrics, checklists, scorecards, etc. and are skilled in synthesizing best practices into succinct, user-friendly, and high-impact instructional materials. We are interested in self-starters with excellent communication skills, earns trust, and bias for action.
This is an exciting opportunity to create innovative learning solutions for Amazon's global workforce.
• 4+ years of relevant experience in a related role • Experience designing and implementing learning and evaluation tools, such as rubrics, checklists, scorecards, etc.
• Expertise designing instructional tools, methods, and learning experiences
• Expertise creating mechanisms and metrics to continuously evaluate performance of learning tools
• Excels at Earns Trust and experience interacting with senior leaders and stakeholders to gather insights and feedback
• Excellent written and verbal communication skills with the ability to present information in a clear and concise manner.
• Bachelor's degree required
• Experience building awareness or marketing content and campaigns.
• Track record of thriving in an ambiguous environment with a bias for action when identifying and acting on opportunities.
• Ability to balance priorities and make decisions based on the biggest impact to the program and customer.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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