Program Manager- Software Technology Sourcing
Amazon is seeking a Program Manager for the Technology Sourcing and Infrastructure (TSI) Team with a focus on Software/technology products. This role will have heavy impact and high visibility to essential, business-critical processes, and will be responsible for supporting Senior Leaders, Directors, and Vice Presidents within the organization to drive cost-out, mitigate risk and complete key sourcing projects. The position will partner extensively with stakeholders such as corporate IT support, corporate IT infrastructure, financial systems, HR systems, and Data Warehousing. You will leverage your educational and applied work experience to help drive cost-out of the organization, improve processes (both efficiency and customer experience), as well as identify investment and prioritization opportunities within these business units. You will share frequent progress reports on initiatives with Senior Leaders. Examples of initiatives include leading negotiations with Fortune 100 companies, facilitating RFx's managing quarterly/monthly vendor business reviews, and projects Reverse Auctions for IT Commodities.
The manager will be responsible to partner with various business owners across the organization, to define requirements for our purchasing needs, and to establish sourcing and negotiation strategies for the various spend categories. The manager will negotiate all aspects of the relationship including total cost of ownership, payment terms, termination, and maintenance/support, for Amazon. This role will also recruit, train, hire, and manage sourcing team members. The role will also provide ongoing customer support to external and internal customers, and act as a liaison, resolving any issues that may arise with a contract or supplier. The spend categories include, databases, software licenses, and some other 3rd party resellers and contractors.
The candidate should possess strong negotiation and influencing skills, analytical skills, the ability to work independently in a fast-paced and rapidly changing environment, a work ethic based on a strong desire to exceed expectations, and strong interpersonal skills including written and oral communication.
- Set and execute on vision for Software sourcing area
- Hire, recruit, train, and manage software sourcing team members
- Identify and mitigate risk in strategic relationships contractually and by diversifying spend
- Identify/drive cost-out within Software space
- Identify and execute on value-add projects to expand influence/scope where appropriate
- Build deal strategies and partner with business to execute.
- Identify and Develop best practices for deal outcome and efficiency
- Develop and document sourcing processes
- Negotiate SW licenses and maintenance contracts
- Negotiate contracts for third party resellers
- Negotiate contracts for consulting and contractors
- Devise a strategy to ensure competitive bidding and best value for Amazon
- Partner cross-functionally across multiple business units, both within Corporate IT and across the company, and cross-functionally with finance, legal, tax and procurement teams.
- Partner with Software Product Manager(s) to execute on vendor-specific strategies, especially for key vendor relationships
- Structure multi-year/long term strategic relationships
- Bachelor degree with 5+ years of relevant experience sourcing/procurement experience
- Ability to effectively negotiate complex purchases
- Strong team management capabilities
- Strong operational business understanding
- Ability to influence purchasing decisions
- Strong and effective verbal and written communication skill
- Technology sourcing/procurement experience
Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
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