Amazon

Program Manager - Military Veterans Encouraged To Apply

3+ months agoNashville, TN

DESCRIPTION

Amazon Worldwide Operations is looking for a Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs within Global Specialty Fulfillment. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.

Key Responsibilities
• Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
• Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver
• Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
• Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
• Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
• Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
• Roll up your sleeves and do whatever is necessary; general manager / owner mentality
• Create, communicate, and manage budget for projects

BASIC QUALIFICATIONS

• Bachelor's Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field
• 3+ years of experience in program management, logistics, operations, supply chain, or transportation or equivalent professional or military experience
• Demonstrated experience leading cross-functional programs
• Demonstrated experience designing, implementing, and optimizing initiatives
• Experience with data mining and data analysis
• Experience with Microsoft Excel including pivot tables, macros, index/match, vlookup, VBA, data links, etc.

PREFERRED QUALIFICATIONS

• MBA/MS and work experience in dedicated project management highly desired
• Experience or use of PMP/Lean Six Sigma/Kaizen
• Ability to organize and manage multiple tasks simultaneously
• Ability to work in an ambiguous environment
• Ability to handle changing priorities and use good judgment when working in stressful situations
• Demonstrated problem-solving, mathematic, and analytical skills using data to drive decisions in a business environment
• Demonstrated experience and proficiency in effective communication of goals and strategies across multiple leadership levels of an organization
• Proven ability to influence internal/external stakeholders without authority to adopt new processes/initiatives
• Strong written and oral communication skills
• High attention to detail including proven ability to manage multiple competing projects and priorities simultaneously
• Ability to think strategically and execute methodically
• Ability to work in a fast-paced environment where continuous innovation is desired
• Analytical and quantitative skills with the ability to use data and metrics to back up assumptions and develop business cases
• Ability to clearly communicate data insights to others
• Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality
• Demonstrated ability to dive deep in understanding the product, our business and the competitive landscape
• Experience with analytical tools such as SQL, Tableau or Microsoft Access

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job ID: Amazon-1463922