Process Assistant

Description

Job Description

The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas.

Key Job Elements:

  • Support and work in the department as required
  • Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
  • Providing vacation coverage for Area Managers
  • Providing policy follow-up, attendance tracking (duties do not extend to discipline)
  • Tracking and reporting of ATS/labor hours
  • Assisting the floor as an associate resource, training associates and verifying SOP compliance
  • Ensuring successful area performance, through tracking, reporting and feedback of associate performance
  • Participating in Operational Excellence initiatives in some capacity
  • Filling in as needed with production duties
  • Fully understanding workflow and daily production goals
  • Reviewing and updating SOP as required
  • Assisting in keeping work area clean and organized
  • Identifying and addressing safety hazards within the work area
  • Coaching associates to work safely at all times
  • Participating in safety initiatives
  • Referring all job injuries immediately to area manager

Basic Qualifications

Basic Qualifications:

  • Associates must be in good standing
  • Ability to work overtime as required
  • Ability to work flexible schedules/shifts/areas
  • Continued meeting or exceeding of department performance goals

Preferred Qualifications

Preferred Qualifications:

  • Education beyond High School, and/or prior experience managing employees
  • Excellent interpersonal skills
  • Demonstrated problem solving skills and analytical skills
  • Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management
  • Experience with an FC kaizen or Shingi event
  • An awareness and willingness to use OE tools and techniques
  • Experience working in Problem Solve a plus
  • Leadership ability
  • Respect from associates in production area

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