Manager, Travel Risk Management

Description

Position Overview: Amazon Corporate Security (ACS) is seeking a dynamic, and proven, leader for the role of Manager, Travel Risk Management. The Manager will be responsible for overseeing the development and production of travel safety and security services to all Amazon travelers by operationalizing duty of care responsibilities.

About the Role: The position is responsible for deploying travel risk management best practices, techniques, tools, and tradecraft to mitigate risk and add value to business operations. The Manager will provide anticipatory warning and course of action recommendations in support of business strategies. The position will also support ground transport, hotel selection, and vendor management initiatives on a global scale. This is a leadership and program development opportunity. The Manager will report into the Head of Global Threat Management.

Responsibilities

  • Monitoring, guidance, and support to Amazonians traveling internationally
  • Prepare and deliver proactive security and safety communications to business travelers
  • Development, coordination, and distribution of enterprise travel safety products
  • Risk-based guidance to lines of business and leadership in response to critical incidents and travel security
  • Influence intelligence requirements, special projects, and ad-hoc research initiatives
  • Assess data to identify patterns and trends which could compromise Employee travel safety
  • International travel policy management and partnership with corporate travel
  • Develops educational resources and programs including reference guides, forms, and presentations
  • Building a great team; hiring, motivating, and fostering an exceptional workplace
  • Actively participates on committees related to Employee safety and security
  • Life Safety Risk Management – Risk assessment, mitigation, and response to hazards:Threat assessment, Determine and/or implement mitigation, Situational awareness (external events and risks)
  • Monitor and communicate threats, assessment, and safe response actions
  • Cross-functional metrics, measurement, and reporting
  • Brand, identity, and customer management
  • Outreach and engagement: Local, State, National, and other partners
  • Willingness to work on-call and irregular hours; desire to support global crisis response needs

Basic Qualifications

  • Bachelor's degree or related work experience that supplements degree requirement
  • 4 years direct experience within a risk management, intelligence, or travel security role
  • 4 years crisis management, response, or preparedness experience (CEM, ICS, or other)
  • Must be willing to travel (10-20%)

Preferred Qualifications

  • At least four years direct experience working within a travel risk management function, crisis management or relevant field; management and leadership of teams
  • Superstar communication abilities; must be able to write/present with impact
  • Outstanding technical abilities (ex: social media, tradecraft, OSINT)
  • Certification in Emergency Management (CEM) or experience in crisis management, risk communication, threat or hazard analysis and/or emergency planning and training
  • Global risk, analysis, and threat mitigation background
  • Language and cultural proficiencies
  • Degree, or background, within intelligence, journalism, communications, or data science
  • Technical competencies: MS Office Suite (Visio, Excel, SharePoint); Ability to manage large data arrays, Tableau, search engines, and other relevant tools
  • Standing relationships with government, LE, and global associations relevant to the position
  • Must be able to work independently in a dynamic and ambiguous environment

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.


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