Lead - Student Outcomes

3+ months agoGurgaon, India


Amazon is a pioneering, dynamic, and energetic company that thrives on unique and peculiar ways. We take pride in our single-minded obsession over customer satisfaction and our ability to maintain a curious and vibrant culture no matter how large the company grows. We endeavor to build our legacy as Earth's most customer-centric company and to continue to cultivate and nourish our innovative environment through our mission to hire the best.

Are you excited and passionate about improving student outcomes? As a lead for student outcomes, you will play a critical role in improving the engagement and outcomes of Amazon Academy students. You will define the processes to make an impact student outcomes using mentorship, influencing academic plans/strategy by making data backed decisions and carving out the strategy. We want someone who cares deeply about students by putting the customer first. You will have the opportunity to make a tangible impact on our customers' lives by the help you provide and values you embody.

You are the ideal candidate if:
• You have a rich portfolio of devising academic strategies that successfully drives engagement and improving student learning outcomes across JEE/NEET
• You've shown you can leverage insights from market research and VOC to guide student improvement strategy
• You can define, create and manage processes/SOP's including development of a framework for improving student learning belonging to different personas. Defining the corresponding metrics and KPIs for reporting and measurement.
• You bring an entrepreneurial spirit and are known as a "Inventor and deployer" a leader who can establish process and structure from scratch
• You are able to present to and influence management at the Director level and above and are capable of writing and owning large, complex documents.
• Creative problem-solver with a growth mindset; you actively and intuitively find ways to simplify process and improve performance
• Proven ability to recruit, develop, and retain a high-performing team in a high-pressure, fast-paced environment
• Establish goals, plans, and metrics to track progress and achieve program objectives.
• Create workflows to analyze student data to create a personalized study calendar for students
• Improve student engagement, attendance in Live Lectures and usage of other content features to improve student outcomes
• Be a voice of customers with internal team for improving internal processes, features and quality
• Intervene (through calls to parents/students) in cases of escalations and other interjection scenarios


• 10+ years of teaching experience for JEE/NEET
• Produced top 100 ranks in JEE Main/Advanced and 680+ scores in NEET
• Excellent communication, writing and influencing skills, and be both academic and analytical
• Strong analytical skills and knowledge of advanced Excel
• Innovative and proactive problem-solving skills with the ability to exercise integrity and sound judgment
• Aptitude for learning and using technology for both learning design and data analysis.
• Knowledge of Python, SQL, Excel and other analytical tools


• Aptitude for learning and using technology for both learning design and data analysis.
• Prior experience as an entrepreneur in Education
• Experience with developing business strategies based on data and market research

Job ID: Amazon-1052315