L&D Program Manager


Amazon, the world's most customer-centric company, is looking for a Learning and Development professional with a passion for training and leadership development to join the HR4HR Talent and Leader Development Team. The successful candidate will have a track record of quality facilitation, course development, and building trust with peers and leaders.

Key areas of responsibility:

  • End-to-end ownership of training and development courses and programs.
  • · Assess client needs, design scalable learning solutions, ensure ease of solution delivery, and continuously improve to adapt to business needs.
  • · Facilitate learning solutions in either a physical classroom or virtual setting. Serve as a role model for excellent instructional facilitation and develop those capabilities in others.
  • · Partner with the TLD Manager to define prioritized annual objectives complete with action plans, resourcing models, milestones and metrics of success.
  • · Consult with line HR Business Partners, senior business leaders and other key stakeholders to ensure alignment of solutions within business needs and constraints.
  • · Continually evaluate solutions not only for quality and business impact, but scalability.

Basic Qualifications

  • BA or BS degree in a relevant field such as business, human resources, organizational development, industrial-organizational psychology, or equivalent.
  • 5+ years L&D PM experience, with an increasing responsibility of scope, or equivalent direct educational experience.

Preferred Qualifications

  • Extensive experience in the areas of adult learning, training and training design, group facilitation, and leadership development; or equivalent experience as a business leader.
  • · Extensive experience in instructional design and hands-on training delivery.
  • · Experience in client relationships and managing stakeholder expectations.
  • · Applied knowledge of measurement and program evaluation.
  • · Outstanding interpersonal, coaching and leadership skills; a role model for the use of the concepts and skills we teach; and ability to influence across various leadership levels.
  • MBA or Master's degree in relevant field
  • · Global business experience with a history of effective collaboration with a global HR team
  • · Functional knowledge and experience in a human resources.
  • · Qualified/certified in a variety of psychometric instruments a plus

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