Knowledge Engineer


Alexa is the Amazon cloud service that powers devices like Echo and FireTV – Amazon's groundbreaking devices designed around voice. For our International Team located in beautiful Santa Barbara, we are looking for a dedicated Knowledge Engineer. The International Team is focused on expanding Alexa's knowledge base so that Alexa can comprehensively understand and answer questions in many languages from all around the world.

This Knowledge Engineering role will serve as the main expert for Germany. He/she will have a solid understanding of the German culture and will fluently speak the German language.

In this role, you will:

  • Expand and maintain Alexa's ability to understand and answer questions in German
  • Partner with software developers, product managers, other knowledge engineering teams, and business leaders to identify opportunities to enhance Alexa in Germany
  • Identify and fill gaps for German specific queries on Alexa, constantly identifying new content opportunities
  • Develop and manage complex data pipelines and create country specific knowledge products
  • Closely monitor country specific KPIs and define actions to reach locale-specific goals
  • Constantly solicit input from users and colleagues to improve our products

Basic Qualifications

  • Bilingual in English and German (fluent)
  • Bachelor's degree in related field
  • Experience working simultaneous projects with cross-functional teams

Preferred Qualifications

  • Has spent several years living in Germany, Austria, or Switzerland
  • Strong logical and conceptual thought processes
  • Quantitative and systematic approach to problem solving
  • Bias to action and ambitious personality
  • Ability to work autonomously with minimal supervision
  • Excellent communication and team skills
  • Degree in quantitative/analytical field (Math, Sciences, Economics)
  • Knowledge Engineering experience
  • Technical background (e.g. MySQL, HTML, Javascript, & ETL Experience) is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

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