- Palo Alto, CA
Are you interested in building a world-class Feedback System (Voice of The Customer), analytics, experimentation, machine learning and user insights? Do you want to revolutionize the way people manage and derive insights from vast volume of data in the cloud? Do you want to have direct impact on a large number of AWS users? Are you interested to build scalable services and data pipelines and exploit data science and machine learning techniques to enable data-driven decisions?
The AWS User Insights Services team is looking for Front-End / Full Stack Engineers to join a fast growing team. The User Insights Services team owns the services used by AWS to gather quantitative (e.g. analytics, experimentation) and qualitative insights (e.g. user feedback, ratings) and improve AWS user experiences across all channels (web, mobile, chat). As an engineer in the team, you will have end-to-end responsibility, from helping define requirements, to delivering features that enables personalized experiences and recommendations. If you are passionate about combining open source technologies, big data and ML techniques to help drive the future of AWS customer experience, we'd love to hear from you!
This position can be located at either Seattle, WA or Palo Alto, CA.
AWS has the most services and more features within those services, than any other cloud providerfrom infrastructure technologies like compute, storage, and databasesto emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second.
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren't focused on how many hours you spend at work or online. Instead, we're happy to offer a flexible schedule so you can have a more productive and well-balanced lifeboth in and outside of work.
We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
• Bachelor's Degree or equivalent experience
• 5+ years of experience working with modern client side web development technologies
• 3+ years of experience in one modern programming language such as Java, C++ or Python
• Strong and creative problem solving abilities
• Experience with Agile and Scrum methodologies
• Passion for simplicity and building highly leveraged reusable software platforms, components and APIs
• Experience with WCAG 2.0 Accessibility Guidelines
• Experience with Web Component technologies (Custom Elements, Shadow DOM, ES Modules)
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Excellence in technical communication with peers and non-technical cohorts
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us
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